What are the responsibilities and job description for the Department Store Team Member position at Buchheit Inc?
Job Overview
We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our sales team, you will be responsible for providing exceptional customer service and selling products that meet the needs and wants of our customers.
This is an excellent opportunity for individuals who enjoy working in a fast-paced retail environment and have a passion for delivering outstanding customer experiences. If you possess strong communication and interpersonal skills, a friendly demeanor, and a willingness to learn, we encourage you to apply for this exciting role.
About Our Company
Buchheit Inc is a leading retailer dedicated to providing high-quality products and services to our customers. We value excellence, teamwork, and customer satisfaction, and strive to create a positive and inclusive work environment for all employees.
We offer competitive compensation and benefits packages to our employees, as well as opportunities for growth and development. If you share our commitment to customer satisfaction and are passionate about delivering exceptional service, we invite you to explore this exciting career opportunity.
Key Responsibilities
- Greet customers and determine their needs/wants to provide personalized product recommendations
- Advise customers on product utilization and care, answering any questions or concerns they may have
- Stock and recover merchandise, ensuring that products are displayed in an attractive and organized manner
- Keep work areas clean and organized, maintaining a safe and efficient workspace
- Operate pallet jacks and forklifts as needed, demonstrating proficiency in these equipment
- Ensure proper signage is in place throughout assigned departments
- Use computer systems to check prices and inventory levels
- Assist with inventory preparation and create special orders as needed
- Maintain safety awareness, reporting any hazards or potential risks to management
- Promptly handle customer complaints, questions, or concerns in a professional and friendly manner
- Bring in carts from outside, maintaining a tidy and organized store environment
Requirements and Qualifications
- Friendly and outgoing personality with strong communication and interpersonal skills
- Strong work ethic and ability to work independently and as part of a team
- Basic computer skills, including knowledge of point-of-sale systems
- Able to work a flexible schedule, including evenings and weekends
- Ability to effectively communicate with customers, both in-person and over the phone
- Multi-tasking and problem-solving skills, with a focus on customer satisfaction
- Maintaining a pleasant and calm disposition under stress
- Demonstrating initiative and effective problem-solving skills within the scope of the position
