What are the responsibilities and job description for the Bojangles Assistant Manager position at Buck Management Corporation?
Description
Job Summary: The Assistant Manager provides support to the General Manager (GM) in the day to day operations of the restaurant, employees and customers.
List of Responsibilities:
(Note: This is not intended to be a complete list. Functions listed may be modified to fit business needs)
- Create, implement and maintain long-term goals and action plans for Quality, Service and Cleanliness (QSC).
- Responsible for all facilities management, store equipment, including calibrations, repairs, preventive maintenance, and energy conservation.
- Maintains holding times, service speed, raw and finished product quality, cleanliness and sanitation.
- Responsible for unit implementation of new products and procedures.
- Supervises preparation and positioning of people, equipment, and products for each shift.
- Supervise product delivery; including proper handling and storage of raw products.
- Projects annual sales and profit plans. Creates long-term unit objectives and action plans for sales and communicates the plans to upper management.
- Executes LSM activities and extensions of company promotions.
- Defines trading area, competitors, and traffic generators.
- Displays correct and accurate POP materials.
- Follows up on procedures that support market promotions.
- Help upper management maintain the budget in supporting their goals in all aspects within the location.
- Checks period unit reports for accuracy.
- If required, verify that all bank deposits are received by the bank in a timely basis and amounts are correct.
- Utilizes computerized build-to and is in charge of ordering and bin prediction level charts.
- Completes cash sheet, counts drawers, and assembles deposits.
- Completes or assist in completion of all reports or required logs.
- Ability to perform all Team Member functions willingness to step into roles when needed.
- Meet paperwork and computer entry deadlines for Payroll and Human Resources as established by timelines put in place.
- Enforce all Safety and Security Issues and report unsafe conditions, following up until issue is resolved.
- Follow company procedures to report and process required communications and paperwork concerning all employee or customer incidents or accidents.
- Follow and enforce all Labor Laws, Company Policies and Established Procedures in the store Operations.
- Maintains a professional demeanor at all times in supervising employees or handling of challenges/complaints from employees or customers.
- Work closely with upper management to recruit, interview, hire and train new hires.
- Support, encourage, and challenge employees for success and promotional opportunities.
- Under direction of upper management, handle corrective action or terminations according to company policy.
Requirements
Other Information:
- Related experience preferred.
- High school diploma or equivalent required.
- This position requires repetitive motions and the ability to lift or push objects weighing up to 40 lbs
- Professional demeanor in supervising employees and supporting customer needs required.
- Ability to multi-task recommended
- Ability to work 10-hour shifts five days weekly.
- Flexibility in schedule with availability to open or close and run shifts without supervision required
- Ability to stand long term, bend to clean and/or stock and lift products up to 50 lbs.
- Knowledge of Federal and State Employment Laws.
- Background Check Required
