What are the responsibilities and job description for the Bojangles General Manager position at Buck Management Corporation?
Description
Bojangles General Manager
Job Details
Full-time, Exempt
Description
Bojangles General Managers are responsible for all aspects of the restaurant’s operation. General Managers serve as examples of Bojangles' core values and strong leadership to maintain excellent guest relationships, best-in-class team members and ensuring restaurant operation follows all local jurisdictional/federal and regulatory compliance standards.
Job Duties and Responsibilities:
(Note: This is not intended to be a complete list. Functions listed may be modified to fit business needs)
* Ensure guests and coworkers have a positive experience by leading by example with a professional and approachable demeanor.
* Ensure fresh quality of products, timely service and cleanliness off the entire restaurant; immediately correct deficiencies to maintain good customer service and protect the brand.
* Ensure Food Safety systems and processes are understood, implemented, and in compliance with the requirements in place by jurisdictional and Bojangles’ standards.
* Understand and analyze restaurants’ financial performance responsibilities. Develop action plans to improve financial, sales, and profit opportunities.
* Utilize systems and processes (Learn Upon, POCs, Training Guides/DVDs, and Performance Reviews) to ensure ongoing training and development of all employees.
* Assess and address staffing needs and utilize recruiting platforms.
* Maintain operational efficiencies through effective use of planning, organizing, labor deployment, employee retention, time management, and sales forecasting.
* Communicate and uphold company safety and security policies and procedures including cash management. * Identify and facilitate public relations and marketing initiatives/strategies to grow a customer base and develop customer loyalty.
* Be compliant with H.R. policies to maintain company standards and in meeting government regulations (IE: EEOC, CPI, OSHA, E-Verify, Shareholding Laws, etc.).
* Meet paperwork and computer entry deadlines for Payroll and Human Recourses as established by management.
* Perform/assign daily maintenance and cleaning activities as required. Identify and resolve equipment maintenance issues.
Requirements
Requirements:
* Minimum Age requirements:18 years
* Background in low-volume Store Management; multi-unit Food and Beverage, Merchandise operations or other related experience preferred.
* High school diploma or equivalent required. Post-high school education in the field of hospitality or restaurant experience is preferred.
* This position requires repetitive motion, standing long term, bending to clean and/or stock and push, pull or lift products/objects weighing up to 40 lbs.
* Professional demeanor in supervising employees and supporting customer needs required.
* Ability to multi-task recommended
* Ability to work 10-hour shifts five days weekly.
* Flexibility in schedule with availability to open or close and run shifts without supervision required
* Knowledge of and willingness to follow Federal and State Employment Laws.
* Passing of a pre-employment Background Check Required.
Benefits:
* Paid Vacation and PTO
* Medical, Dental, Vision, Short-and-Long Term Disability, Life Insurance and other voluntary benefits are offered.
* 401k with company match
* Christmas Day off
* Bonus Program - 30 days after you are promoted
