TREATMENT SUPPORT SPECIALIST

Description

Buckelew Programs is a non-profit, behavioral healthcare organization with a mission to promote recovery, resilience and hope by providing behavioral health and support services that enhance quality of life.

We are seeking relief Treatment Support Specialists to join us in growing the Athena House program, a woman and non-binary individual-only licensed and certified residential treatment program in Sonoma County that provides welcoming, recovery-oriented services to individuals with substance abuse issues. 

In this role, you will be the critical support for our team and our clients, ensuring proper safety and adherence to program guidelines. You will have the opportunity to work directly with clients in navigating through the program as they work to achieve the success they desire.  Relief staff work as shifts become available with not guarantee of a set schedule.  

What You'll Do:

• Assist with the self-administration of client medications
• Answer and field incoming calls
• Field and manage client questions for appropriate resolution to ensure counselors are not interrupted during treatment planning
• Utilize available time by circulating the floor in an effort to field office inquiries and resolve issues or needs
• Search and label intake property when assigned
• Maintain supervision of clients served throughout the shift.
• Facilitate groups and maintain group attendance
• Ensure clients are in their room at the designated time.
• Set up client files in preparation of new clients if necessary
• Perform UA test collections and complete required documentation if needed.
• Performs any other clerical and office duties as assigned.
• Performs facility specific tasks as assigned.
• Keep records of all activity during the shift including any special incidents.
• Email shift report activity to “Residential Team”.
• In the event of an incoming emergency or distressed caller needing counseling, contact Assistant Director or Director immediately unless staff is registered with an accredited agency.
• Perform other related duties as assigned.

Qualifications

What You'll Bring:

• Certification as an Alcohol and Drug Counselor, or registered to become certified as an Alcohol and Drug Counselor, through CADTP, CCAPP, CAADE or other training approved by the State Department of Alcohol/Drug Programs is required. 
• One to three months related experience and/or training.
• A willingness to work as a team and be solution oriented.
• An open minded perspective to see and build on every clients strengths.
• Flexibility for new changes in our system of care and care coordination.
• A desire to work with partners in the community to find solutions to gaps in care.
• Minimum of a High School Diploma required.
• Proficient written and verbal communication skills.
• Recent and/or relevant experience working with the population of the mentally disabled and dual-diagnosed population is preferred.
• Proven knowledge and understanding of AA/NA Twelve-Step programs and resources.

Our Commitment to Diversity, Equity and Inclusion: Buckelew Programs values transparency, equity, accountability and inclusion. As a behavioral health organization, we firmly believe that feeling understood, accepted, and supported is essential to mental well-being and promoting recovery; we welcome all people regardless of identities and circumstances. As a thought leader in mental health, substance misuse, suicide prevention, housing equity and community building, we recognize the need to stay current and responsive to diverse communities by bringing different people together to be their authentic selves.

AA/EOE

Salary : $24