What are the responsibilities and job description for the Head of Membership & Assistant Expedition Leader - Full Time (Remote) position at Bucketlist Xperiences?
Company Description
Bucketlist Xperiences is a private, membership-based club creating once-in-a-lifetime, luxury travel experiences. We specialize in travel experiences that combine exclusive, “money can't buy” experiences with private aviation. Our members enjoy unparalleled experiences such as private meetings with world leaders, exclusive immersions at historical monuments, exhilarating activities, and unique cultural encounters.
Job Description
Job Description:
We are looking for a full-time Head of Membership & Assistant Expedition Leader to join our team. This is a dual role that combines the planning, organization, and execution of our travel experiences. This role requires a high level of operational expertise, customer service, and understanding of the luxury travel market.
Responsibilities:
- Serve as the primary point of contact for all member inquiries pre, during, and post trip.
- Assist the Expedition Leader in the execution of trip itineraries, including planning, organization, and on-site logistics.
- Work closely with the Expedition Leader and air crew to manage all aspects of aviation service in air and on the ground.
- Support the Expedition Leader in liaising with hotels for bookings and guest services.
- Assist in managing the trip budget, including carrying, distributing, securing, and monitoring on-trip funds.
- Willingness to travel extensively (up to 2-3 weeks at a time) and support groups on expeditions.
Qualifications
Key Requirements:
- A bachelor’s degree in operations, hospitality, tourism, or related field.
- Minimum of 2 years of experience in the travel industry, preferably in the luxury segment.
- Strong communication and interpersonal skills.
- High level of organizational skills and attention to detail.
- Ability to work under pressure and adapt to unexpected situations.
- Experience in customer service and ability to handle sensitive information.
Desirable Capabilities:
- Ability to recruit and manage expedition team members.
- Proficiency in multiple languages.
- Familiarity with international customs and protocols.
- Established relationships with vendors & service providers in the luxury travel industry “contact black book”.
- Proven ability to negotiate contracts and manage budgets.
- Crisis management and emergency response training.
- Certification in First Aid/CPR or related medical training.
Additional Information
Compensation:
- Competitive salary and benefits package in the highest percentile of the industry.
- Merit-based bonus structure.
- Equity opportunity available.
- Highly flexible work environment.
- Ability to work globally.
- Access to our contacts and travel benefits.
- Opportunity to experience once-in-a-lifetime experiences globally alongside our members.
How to Apply:
Interested applicants should submit a resume via pdf and apply via the link provided.
Equal Opportunities Employer:
At Bucketlist Xperiences, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our suppliers, and our global community. Bucketlist Xperiences is proud to be an equal-opportunity employer, creating an inclusive and welcoming environment for all employees.