Sales Executive

JOB SUMMARY

• The Account Executive is responsible for business development by selling Buckeye Broadband Business Class products and services, by generating new business leads and achieving or exceeding a predetermined monthly revenue goal by representing the small to mid-size business segments
• The Account Executive is required to ensure the execution of the sales program and the fulfillment of the company’s sales, operations, and development objectives
• The Account Executive reports to the Director, Business Class Operations
• There are no direct reports to this position

ESSENTIAL JOB FUNCTIONS

The Account Executive is accountable for:

• Driving business growth by:
  • Identifying, contacting and building relationships with prospective customers through a combination of telephone and in-person cold calls, networking and referrals to obtain face-to-face appointments;
  • Determining customer needs and designing a tailored, cost effective solution and sales plan for each account using a consultative approach;
  • Making sales presentations to customers by using selling techniques to leverage the position of BBBC and promote the products and services we offer;
  • Creating quotes that actively depict BBBC’s value proposition and its competitive differentiation in comparison to the customer’s current service provider;
  • Leading negotiations, coordinating the decision-making process and overcoming objections to close the sale
• Maintaining business relationships and become customer’s trusted advisor by:
  • Building and strengthening relationships with existing customers by providing quality customer service, developing future business opportunities, and gaining referrals;
  • Researching current accounts to determine if customer is maximizing our products and services, determine a cost effective solution to help solve business challenges and effectively communicate BBBC’s value proposition;
  • Acting as the customers’ advocate within the Business Class organization;
  • Maintaining accurate and timely orders, service qualifications and any necessary paperwork that is relevant to the sales process;
  • Maintaining customer database by recording all activities, transactions, and communications with customers
• Exercising independent judgement and discretion in the performance of duties and meeting customer expectations by:
  • Meeting and/or exceeding sales objectives and monthly revenue quotas, and building new revenue by selling telecommunications products and services to small and mid-market (SMB) accounts;
  • Remaining current on technical information regarding products and services as well as the competitive landscape;
  • Working on special projects or assignments as assigned by business class management;
  • Attending weekly department meetings to confirm project expectations & deadlines;
  • Working as a member of the team to meet the performance standards of Business Class Operations;
  • Following and enforcing the Company’s policies and procedures, including the EEO guidelines and safety, at all times;
  • Performing any miscellaneous department duties as needed

JOB REQUIREMENTS

Education and Experience

• High school diploma or GED – required
• Associates degree – preferred
• Previous experience with quota based sales - required
• Telecom business-to-business sales experience – strongly preferred
• Advertising or marketing sales experience – preferred
• Strong working knowledge in Microsoft Office programs, specifically Office, Excel, Word, and Outlook – required

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