What are the responsibilities and job description for the Parts Sales Representative position at BUCKLIN TRACTOR & IMPLEMENT CO INC?
Job Details
Description
Bucklin Tractor & Implement Co. (“BTI”) is looking for a highly motivated Parts Sales Representative to join our team in our Pratt location. The Parts Sales Representatives’ primary responsibility is to provide exceptional customer service while supplying customers with timely & accurate information regarding accounts, products, rates, & services offered.
BTI is a premier agriculture and farm equipment dealership serving central and western Kansas. Since 1944, BTI has valued the opportunity to create long-term relationships with our customers by giving them the best customer service available.
Responsibilities:
Support customers by:
- Properly identifying needed items using parts catalogs or microfiche
- Attempting sales of additional needed or related parts or accessories
- Locating and obtaining merchandise, if it is a “stocked” item
- Filling customer’s want for “out-of-stock” or “non-stocked” merchandise
- Making certain that the technician or customer receives the proper part on time, as promised
- Properly tracking lost sales
Charge out merchandise by:
- Looking up current prices by part number
- Completing required documents before disbursing parts
- Entering all necessary information in inventory control systems records
Distribute special order parts by:
- Recording and entering special orders
- Following through to installation or delivery to customer
Maintain shelf stock by:
- Returning all unsold merchandise to stock
- Noting discrepancies between inventory records and shelf quantities
Receive warranty parts by:
- Ensuring that defective merchandise is properly tagged with date and correct numbers
- Placing material in warranty parts bin area as required
Keep counters clean and neat by:
- Keeping counter tops and the areas behind/under counter clean, clear of parts and/or debris
- Maintaining displays in counter area, as required
- Performing housekeeping duties in counter areas as required
- Handle inbound and outbound freight
- Perform related or other tasks, as assigned
Experience, Education, Skills and Knowledge:
- Basic data entry/keyboarding skills
- Basic parts and machinery knowledge
- Ability to use the John Deere Parts Catalog computer application
- Ability to work in a team environment
- Ability to lift items weighing up to 75 lbs
- High School Diploma or equivalent experience
Benefits:
- 401(k) w/ company match
- Health and Dental Insurance
- Life Insurance
- Paid Time Off
- Company Paid Holidays
- Training and Development Opportunities
- Company Paid Holidays
- Employee Discounts
- Employee Assistance Program
Qualifications
