What are the responsibilities and job description for the Sales Counselor - Independent Living position at Buckner Calder Woods?
We are seeking a Sales Counselor to join our community committed to delivering outstanding service to our residents. As a Sales Counselor, you will play an important role in all phases of sales and marketing that meets or exceeds Buckner quality, service, and hospitality standards. Join our team and inspire happiness in the lives of others!
What you'll do:
- Effectively communicate the value of health, social and community benefits to prospective residents of The Stayton.
- Consistently achieve established sales goals and meet performance expectations. Effective and timely use of the CRM system in the selling process.
- Use Sales Performance Indicators (SPI's) to set goals and diagnose areas of strength and needed improvement. Achieve monthly SPI goals.
- Establish and effectively maintain professional communications with prospective residents and key influencers using telephone, emails, home visits, and approved methods to facilitate the selling process and close the sale.
- Exercises excellent professional meeting management skills with residents, family members, and others.
- Maintain proficient understanding of business documents related to residency, including residency contracts. Accurately articulates document content to prospective and new residents. Convey information timely and accurately and responds to questions promptly.
- Seeks assistance from the Director of Sales and Marketing, Executive Director and legal team as needed to ensure language understanding and accuracy of information.
- Manage the sales process from first inquiry to receipt of deposit and ensures a smooth transition for new resident move-ins.
What you'll bring:
- Bachelor's Degree in communications, marketing, or other related fields of study required.
- Minimum three-year related experience
- Requires current proficient-level experience and working knowledge of Microsoft Office Suite. Proficient ability to create professional documents using Microsoft Office software. Proficient ability to create complex Excel spreadsheets using formulas and pivot tables required.
- Requires working a flexible schedule to be available to potential and new residents during some evenings, weekends, and or holidays as needed to meet business needs.
- Requires ability to use up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently and/or 10 pounds continuously to move objects.
The above description reflects the details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
The same way we treat our employees is how we treat all applicants – with respect. Buckner is an equal opportunity employer (EEO is the law). You will be treated fairly throughout our recruiting process and without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Buckner.
