What are the responsibilities and job description for the Executive Director position at Buckner International?
We are seeking an Executive Director to join our Bucker Programs. As an Executive Director, you will Shine Hope as you impact the lives of children and families through providing leadership on operations and excellent customer service that is aligned with Buckner's Standards of Integrity. You will be responsible for supporting compliance standards with state licensing, contract monitoring and programs; Monitor and coordinate capital and operating budget development, and control procedures. You will also effectively lead and manage under pressure, think strategically and implement strategic initiatives, guide and support the local growth and development of new and existing community networks and partnerships. Be responsible for overseeing all regulatory compliance for the assigned facilities and ensure a safe environment is provided for all clients and staff including, but not limited to, alignment with Buckner's mission, vision, and values and responsible for safety and emergency response. Join our team and shine hope in the lives of others!
What you'll do:
- Responsible for developing and maintaining highly effective communications across a synergistic culture to foster collaboration between programs and teams.
- Lead the execution of exceptional business standards with regard to overall client and employee experience. Builds strong teams. Delivers and ensures staff deliver excellent customer service.
- Maintains a pulse on community and client expectations and identifies and shapes strategic initiatives to improve relationships and experiences aligned with business objectives.
- Builds and maintains strong relationships. Develops strong relationships with individuals and groups in the community.
- Actively assist in the development of financial resources required by BCFS to achieve its goals and objectives.
- Support development and monitor policies and procedures that support the provision of quality services for clients; assure policies and procedures are in compliance with legal and regulatory bodies and with established corporation policies and procedures. Infuse policies and procedures with the nomenclature utilized in service standards to create a uniform hospitality culture.
- Responsible for all location business operations; control and utilization of physical and financial resources including capital assets; effective management of location budgets; monitor location income and expenses and make appropriate adjustments as necessary; promote services and programs that are cost effective and attain established quality goals.
- Responsible for facilitating and coordinating projects in regard to the monitoring, safety, preventative maintenance, repair, and pleasing aesthetic appearance of area facilities in alignment with Buckner branding.
- Proactively work with the BCFS leadership teams to review and implement service and program standards, best practices, evaluate and optimize processes and assure clarity in communication.
- Review service and program standards and ensure hospitality and culture goals are perpetuated throughout the location in written documentation. Examples, include but not limited to contracts, compliance programs, quality improvement and audit tools.
What you'll bring:
- Bachelor's Degree required; Master's degree in Social Services, Education, Organizational Leadership, Public Administration, Leadership or a related field preferred.
- Requires a minimum of 3 years successful experience in children and family services program administration and 5 years proven business management and personnel management experience.
- Requires ability to drive assigned vehicle(s) or personal vehicle, with appropriate state license, following all laws applicable; must provide proof of liability insurance and must be eligible to be insured under Buckner's insurance policy. Must be age 21 or older to drive on behalf of Buckner.
- Requires ability to use up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force continuously to move objects and/or people.
- Requires ability to walk, stand and sit, sometimes for prolonged periods of time.
The above description reflects the details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
The same way we treat our employees is how we treat all applicants – with respect. Buckner is an equal opportunity employer (EEO is the law). You will be treated fairly throughout our recruiting process and without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Buckner.
