What are the responsibilities and job description for the Public Safety Dispatcher position at Bucksport Police Department?
Employees in this position serves as dispatcher for the Police Department, Fire Department, Ambulance Service, Highway Department and Animal Control. Work involves receiving all calls, alarms, and radio messages and responding by sending the necessary personnel to locations where personnel is required. Calls are often of an emergency nature and must be dealt with in a calm and efficient manner. Employees also receives all visitors to the Public Safety Building and attempts to resolve questions or directs citizens to appropriate personnel. Employee may also assist in typing and maintenance records and reports covering aspects of public safety work. Work is reviewed by the Deputy Police Chief or Dispatch Supervisor, through direct observations, reports and discussions. Work is of a confidential nature.
Essentials Duties and Responsibilities: Answer all incoming telephone and radio calls. Providing the necessary information or dispatching emergency personnel to the location, if necessary Maintains a daily log of all calls and radio transmissions. Handles incoming calls for various public safety agencies. Receives all visitors to the Public Safety and provides them with assistance or directs them to the appropriate staff member. Monitors residential, business and bank alarm systems. Issues Burn Permits. Maintains files on complaints received, teletype messages and other files related to the department operations. Retrieves information from the computer system for emergency personnel in the field, example include licensing information, outstanding warrants or other necessary data. Assists the officer in the typing and preparation of police reports, including providing the officer with all necessary information. Maintains logs on departmental payroll, gasoline usage, false alarms, lost and found items and motor vehicle accidents, and a variety of other loge. Performs related work as required.
Requirement of Work: Ability to handle responsible and varied tasks at the same time. Working knowledge of modern office practices, procedures, and equipment. Ability to employ good judgment in making decisions in the light of established precedents. Ability to employ good judgment in making decisions in the light of established precedents and procedures. Skills in the operation of a keyboard, telephone and radio. Ability to compose routine letters and memos. Ability to effectively deal with the public either on the phone or in person in occasionally serious conditions. Ability to maintain accurate record of incoming and outgoing calls by radio or telephone. Ability to operate or learn to operate the teletype machine and computer system. Knowledge of and ability to operate a public safety radio system.
Job Type: Full-time
Pay: $21.85 - $27.23 per hour
Expected hours: No less than 40 per week
Benefits:
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Night shift
- Overnight shift
- Overtime
- Weekends as needed
Work Location: In person
Salary : $22 - $27