What are the responsibilities and job description for the Window Covering Installer/Technician position at Budget Blinds of Coeur d'Alene?
Are you out-going, flexible, enjoy people, love working with your hands, are trustworthy with a clean record, and want to contribute to a small, locally owned business with great training and future potential? If so, please read on! Serious applicants only need apply.
Installer/Technician Position: Budget Blinds of Coeur d'Alene, ID
Major Goal: To professionally and accurately install custom products into our customers’ homes and businesses.
The successful candidate will have:
-knowledge of basic carpentry skills using drills, ladders, etc.
-a background check with no issues (drug testing may be asked for).
-the desire to contribute to a growing family owned, small business.
-the ability to work independently in client’s homes creating good rapport and skilled, professional installation.
-flexible mindset to positively adjust your day when the schedule changes
-a valid driver’s license and good driving record. Successful candidate will use a company van and work in an area encompassing Coeur d'Alene, Rathdrum, Post Falls, Harrison and areas in between.
-the desire to learn, be coached and attend trainings to enhance installation and technology skills.
-some basic knowledge of technology and an understanding of what a “Smart Home” is using Google and Alexa.
Reports to: local owners of Budget Blinds of Coeur d'Alene
Time Commitment: 4-5 days per week or as agreed upon. Hours may vary seasonally with our low season of November – February, and increase during our high season of March – October.
Primary Role: The accurate and complete installation of products
Key Area One:
This role will be satisfactorily accomplished when:
· Jobs are installed accurately, and callbacks are held to less than 5% of all assigned installations.
· Arrive on time for the scheduled installation appointment.
· Arrive professionally dressed, well-groomed and show a good professional representation of Budget Blinds.
· Company vans are maintained properly.
· Installation tools are accounted for and maintained.
· Empty boxes and trash are disposed of daily at a garbage facility.
· Storage unit is inventoried and organized daily for newly received shipments, and the van re-stocked for installations for the next day.
Key Area Two: Reviewing the installation and operation with the customer.
This role will be satisfactorily accomplished when:
· The customer is comfortable with the operation of the window coverings and knows where to go if they have further questions or issues.
· The customer is aware of any issues with the installation left outstanding, notes are made on the appropriate paperwork and a resolution is determined and communicated in advance.
· Clear Expectations are communicated to customers for any follow up, repair, or remake work that need to be done
Key Result Area Three: Customer Service and Referrals
This role will be satisfactorily accomplished when:
· The customer has been asked for referrals, and introductions to other homeowners who may need an estimate for new window coverings. A cash bonus is provided for referrals who purchase.
· You have asked the customer for a review and given them our review card. For each online review secured, a cash bonus will be paid.
Join our team as an Installation Technician to showcase your expertise in various installation tasks. If you possess the required skills and are ready to contribute to a dynamic team environment, we invite you to apply for this exciting opportunity.
Job Types: Full-time, Part-time, Contract
Pay: $26.00 - $30.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- On-the-job training
- Paid time off
- Paid training
- Tools provided
Compensation Package:
- Bonus opportunities
- Hourly pay
- Overtime pay
- Yearly bonus
Schedule:
- Day shift
- Monday to Friday
- Year round work
Experience:
- Customer service: 1 year (Preferred)
- Construction/Installation: 2 years (Preferred)
Work Location: In person
Salary : $26 - $30