What are the responsibilities and job description for the Bilingual Customer Service Representative position at Budget Brokerage Insurance.?
Job Overview
We are seeking a Bilingual Customer Service Associate to join our team. The ideal candidate will be fluent in both English and Spanish, possess excellent communication skills, and have a passion for providing exceptional customer service.
Responsibilities
- Communicate effectively with customers in English and Spanish
- Provide outstanding client services by addressing customer inquiries and resolving issues promptly
- Perform data entry tasks accurately and efficiently
- Handle cash transactions with precision and integrity
- Utilize phone etiquette when interacting with customers
- Assist with sales inquiries and support sales team as needed
Qualifications
- Proficiency in English and Spanish languages is required
- Strong computer skills for data entry tasks
- Previous experience in customer service or related field is a plus
- Ability to handle cash transactions accurately
- Excellent communication skills and phone etiquette
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Flexible schedule
Shift:
- 8 hour shift
Work Location: In person
Salary : $18 - $20