Rental Location Manager

Description

As a Location Manager at Budget Truck and Car Rental, you will be responsible for overseeing the daily station operations of our car rental facility, ensuring the efficient and profitable management of the location. You will also provide support in areas of compliance, regulations, and policies and procedures. This role requires strong leadership, customer service skills, and an ability to manage various operational aspects of the business.

Benefits

• Competitive salary and performance-based bonus.
• Company car.
• Full benefits after 60 days of employment: health, dental and vision insurance.
• Paid time off.
• Paid vacation hours.
• Paid Holidays.
• 401K retirement benefits with company match.
• Opportunities for career advancement within the company.
• Build your skillset.
  
  

Key Responsibilities-

Operational Management:

• Oversee the daily operations of the rental location, including the management of fleet, vehicle maintenance, and cleanliness.
• Ensure compliance with company policies and procedures, including safety and security standards.
• Coordinate with the fleet management team to ensure optimal vehicle availability and utilization.
  
  

Customer Service

• Deliver exceptional customer service by resolving customer inquiries and complaints promptly and professionally.
• Monitor customer satisfaction levels and implement improvements as needed.
• Ensure the location provides a seamless rental experience from reservation to return.
  
  

Staff Management

• Recruit, train, and supervise a team of customer sales representatives, drivers, and other staff.
• Schedule and manage staff to ensure coverage during peak and off peak hours.
• Provide ongoing coaching and development for team members.
  
  

Sales

• Implement strategies to increase revenue through upselling, promotions, and other initiatives.
  
  

Family owned and operated for over 45 years we are the largest car rental franchise in the United States. Hands down we have the best and most confident team in the industry. We are a global brand combined with entrepreneurial benefits. We don’t believe in many levels of hierarchy. From our corporate office to every location, each employee is essential to our operation. People are our greatest asset.

Requirements

Education:

• Bachelor’s degree in business, management, or a related field is preferred.
  
  

Experience

• Minimum of 3-5 years of experience in a managerial role preferably in the car rental , retail, or hospitality industry.
• Proven track record managing a team and driving business results.
  
  

Skills

• Strong leadership and people management skills.
• Excellent customer service and communication skills.
• Strong problem-solving and decision-making abilities.
• Proficiency in using computer systems.
  
  

Must Haves

• Must be able to work a flexible schedule including day and/or evening hours as well as weekend availability.
• Must have a valid driver’s license with no more than two moving violations and/or at fault accidents.
• Must be able to pass drug and background screening.
• Must have at least High School diploma or GED