Demo

Host/Hostess

Buen Apetito
Waterville, ME Full Time
POSTED ON 3/24/2025
AVAILABLE BEFORE 5/8/2025

Job Overview
We are seeking a friendly and organized Host to join our dynamic team in providing exceptional guest experiences. As the first point of contact for our guests, you will play a crucial role in setting the tone for their dining experience. Your responsibilities will include greeting guests, managing reservations, and ensuring that each guest feels welcomed and valued.

Duties

  • Greet guests warmly and promptly upon arrival, ensuring a positive first impression.
  • Manage reservations and seating arrangements efficiently to optimize table turnover while maintaining guest comfort.
  • Communicate effectively with guests regarding wait times and special requests, demonstrating excellent customer service skills.
  • Assist in maintaining a clean and organized front-of-house area, including the reception desk and waiting area.
  • Utilize Aloha POS system for managing reservations and guest check-ins.
  • Collaborate with servers and kitchen staff to ensure smooth service flow and address any guest needs promptly.
  • Handle phone inquiries with professionalism, providing information about menu items, specials, and reservations.
  • Uphold high standards of hospitality by addressing guest concerns or complaints with empathy and efficiency.

Qualifications

  • Previous experience in a restaurant or food service environment is preferred but not required.
  • Strong communication skills with an emphasis on guest relations and customer service.
  • Ability to work in a fast-paced environment while maintaining attention to detail.
  • Familiarity with Aloha POS system is a plus but not mandatory; training will be provided.
  • Excellent phone etiquette and interpersonal skills to engage effectively with guests.
  • A passion for hospitality and helping others create memorable dining experiences.
  • Must be able to work flexible hours, including evenings, weekends, and holidays as needed.

Join our team as a Host/Host where your contributions will help create lasting impressions on our guests!

Job Type: Part-time

Pay: $15.00 - $18.00 per hour

Expected hours: 15 – 20 per week

Benefits:

  • Employee discount
  • Flexible schedule

Shift:

  • 4 hour shift
  • 8 hour shift
  • Evening shift

Ability to Commute:

  • Waterville, ME 04901 (Required)

Ability to Relocate:

  • Waterville, ME 04901: Relocate before starting work (Required)

Work Location: In person

Salary : $15 - $18

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