Scheduling Coordinator - Home Health

Buena Vista Home Health, Palliative Care & Hospice (BV) provides positive, life-changing services that have touched the lives of thousands of individuals in the Ventura & Los Angeles Counties.

At BV, our culture is nurtured by our core values: Celebration, Accountability, Passion for Learning, Love One Another, Intelligent Risk, Customer Second, and Ownership. Your growth is important to us. We set individual and team goals to ensure that we continue to grow together and serve our patients & their families at the highest standard.

Join a dynamic company that believes in a team approach and focuses on doing what is best for our patients. As a Scheduling Coordinator with Buena Vista, you will have the opportunity to advance your career while receiving strong compensation.

JOB SUMMARY

The Scheduling Coordinator is responsible for managing all aspects of the staffing process and completion of workflow in Home Care Home Base to support operations of the Home Health Agency. This position also requires establishing and maintaining positive relationships with internal staff, clinical field employees, contract staff, patients/families, and referral sources, responding to staff requests/concerns, and maintaining information to assist in the coordination of patient services and staff availability.

Schedule: Part Time, Monday, Tuesday, and Wednesday; 8:00am – 5:00pm

DUTIES AND RESPSONSIBILITY

• Serve as the primary and secondary responder to all inbound phone calls.
• Maintain information involving current staff and contract staff demographic information, skill sets, availability and productivity levels.
• Assist the Intake department by supplying staffing solutions to new patient referrals.
• Accurately complete all workflow associated with staff requests for scheduling changes, caseload reassignments, recertification of services, new referral scheduling, missed visit, visit time exceptions, visit time change requests.
• Support clinical leadership by maintaining the proper daily workflow of tasks.
• Communicate effectively, professionally, and thoroughly with staff regarding coordination of care expectations, educates and enforces deadlines, and establishes and maintains positive working relationships with current staff and contract staff.
• Demonstrate commitment, professional growth, and competency.
• Provide insight to identify needs for additional staff.
• Maintain comprehensive working knowledge of contractual staff relationships.
• Serve as an administrative support resource for all clinical and marketing staff.
• Ensure compliance with all state, federal & Medicare regulatory requirements.
• Train as a back up to authorization, medical records and intake.

JOB REQUIREMENTS

• 2 years of scheduling experience in a health care setting, home health experience preferred
• 2 years of EMR system experience, Home Care Home Base experience preferred
• Demonstrates strong written and oral communication skills in person, over the phone (verbal and text) and over email.
• Establishes productive organizational skills and habits.
• Provides excellent customer service skills.
• Strong team skills.
• Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities.
• Ability to multi-task in a fast paced office environment.

ABOUT THE COMPANY

Buena Vista Home Health is a subsidiary of the Pennant Group network with 300 locations throughout the country. We offer the best of both worlds – The backing and stability of a proven healthcare “giant”, with the permission to operate as locally as if it were our own business.

What makes us unique besides our culture of high performers and exceptional care? At Seaport Hospice, we foster an environment where clinicians and staff members have an unprecedented level of freedom to create and implement the programs that will best serve their patients and communities. We offer the only all-in-one approach to post-hospital healthcare services in Ventura County and the San Fernando Valley.

We operate with the Core Values as our guide:

• Celebration
• Accountability
• Passion for Learning
• Love One Another
• Intelligent Risk Taking
• Customer Second
• Ownership

Job Type: Part-time

Pay: $26.00 - $32.00 per hour

Expected hours: 24 per week

Benefits:

• 401(k)
• 401(k) matching
• Paid sick time

Medical Specialty:

• Home Health

Schedule:

• 8 hour shift
• Day shift
• No weekends

Experience:

• healthcare scheduling: 2 years (Preferred)

Work Location: In person

Salary : $26 - $32