What are the responsibilities and job description for the Medical Office Administrative Assistant position at Buffalo Hearing & Speech Center?
Job Details
Description
Buffalo Hearing & Speech Center is seeking a full time Medical Office Administrative Assistant at our Buffalo location on the Buffalo Niagara Medical Campus (free onsite parking!). This position is responsible for providing administrative support & customer service in our busy Audiology clinic. Previous medical insurance & billing experience preferred. This position is scheduled for 37.5 hours a week: Mondays, Wednesdays & Thursdays: 8am - 4:30pm, Tuesdays: 9am - 6pm, Fridays 8am - 3pm.
Essential Functions:
- Customer service: Demonstrate excellent customer service to all patients, clinicians, employees, visitors, etc. Assure office is operating in an efficient well organized and professional manner, responsible for evacuations when needed.
- Prepare correspondents and all applicable reports. Maintain schedules & calendars. Assist with billing. Maintain all admissions paperwork
- Database administration: Enter track and update all necessary data and information on databases including but not limited to, Sharepoint, Acumed, Sungard, IEP Direct, NYEISS.
- Maintain office supplies and equipment including but not limited to, fax machines, copiers, printers.
- Assist department supervisors when needed.
- General clerical duties: Typing, making copies, and filing. Cover for another role, including switchboard when needed. Listen to and return voicemails by end of the day.
- Any other duties as requested by your supervisors.
Skills:
- Knowledge of Microsoft Office
- Strong organizational skills
- Ability to coordinate and oversee a busy office
- Ability to multitask
- Strong attention to detail
- Excellent customer service
Education: Minimum of a high school diploma or GED
Experience: 2 years’ experience with customer service. Prior medical office experience preferred.
Physical Requirements:
- Physical actions may include, but are not limited to; bending, kneeling, standing, squatting, reaching, printing, crawling, and running.
- Vision, speech, tactical and hearing senses adequate to perform job requirements.
Salary : $20 - $24
