What are the responsibilities and job description for the Cashier/Host position at Buffalo Wild Wings | Munson Restaurants?
As part of the Hospitality Team, you will create memorable guest experiences by making great food and beverage recommendations and serving delicious items. You will be a member of a cohesive team that supports each other’s success in a fast-paced environment.
What you will do:
- Understand our Guest-Obsessed culture and do whatever it takes to create a positive and memorable guest experience.
- Make food and drink recommendations to guests and answer all menu and service-related questions.
- Ensure guest satisfaction by checking to ensure guests orders are correct regularly and anticipating guest needs.
- Handle guests’ complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction.
Perks of the Job:
- Great pay
- Flexible Schedules
- Growth Opportunities
The Hospitality Team are the first faces our guests see whenever they enter the restaurant. We've looking for individuals with motivation, the ability to work at a fast pace, and a friendly personality. We strive to create unforgettable guest and team member experiences every day! If this sounds like you, please apply today
REQUIREMENTS
- Ability to work in a high-volume, fast-paced work environment.
- Ability to listen, understand, and respond to team member and guest requests in a loud environment.
- Skill and coordination at using POS to enter guest orders accurately and correctly.