What are the responsibilities and job description for the Assistant General Manager position at Buffalo Wild Wings?
Job description
The Assistant General Manager is responsible for shift management and the operational excellence their assigned department of a single Buffalo Wild Wing’s sports bar. The Assistant General Manager will work as a member of the management team maintaining the restaurant’s revenue, profitability and quality goals.
RESPONSIBILITIES:
· Manage department staffing needs to ensure proper staffing levels are maintained; review applications, interview candidates, and training.
· Lead shift meetings and solicit feedback from team members.
· Handles shift-by-shift coaching and performance counseling and feedback of team members on as needed basis.
· Responsible for the proper submission and documentation of all guest and team member related injuries and/or incidents.
· Manage shifts to achieve sales and profit goals
· Conduct administrative manager functions and transactions.
· Ensure adherence to SERV Safe Alcohol, Food and HACCP standards.
· Assist with rollouts of new company programs, policies, and procedures.
· Unload trucks, pallets, and cases of food and beverage
· Ensure team meets or exceeds cost of sales actual vs legitimate target.
· Other duties as assigned.
SKILLS/QUALIFICATIONS:
· Must be at least 21 years of age.
· Minimum two years restaurant management experience preferred.
· College degree preferred or equivalent in experience.
· Strong written and verbal communication skills.
· Ability to work independently with minimal supervision.
· Energetic and flexible.
· Maintains a calm, tactful demeanor when dealing with difficult situations.
· Well organized and detail oriented.
· Forms strong working relationships within team.
· Identifies additional tasks to be completed and willingly assists others.
· Follows direction with focused attention.
· Strong computer skills
· Must possess proper food handler and alcohol dispensing certifications.
SUPERVISORY RESPONSIBILITIES:
· Supervision over hourly employees during each shift
Job Type: Full-time
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Night shift
Weekly day range:
- Weekend availability
Education:
- Bachelor's (Preferred)
Experience:
- Hospitality: 1 year (Preferred)
- Restaurant management: 1 year (Preferred)
License/Certification:
- ServSafe (Preferred)
- Food Handler Certification (Preferred)
Work Location: One location
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- Evening shift
- Morning shift
- Night shift
License/Certification:
- Driver's License (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Albertville, AL 35950 (Required)
Work Location: In person
