What are the responsibilities and job description for the Service Advisor position at Buick GMC of Mahwah?
At Buick GMC of Mahwah, we are proud to provide exceptional customer service and a comprehensive automotive experience. We are currently looking for an enthusiastic and customer-focused Service Advisor to join our growing team. If you have a passion for cars and helping customers, this is the perfect opportunity to launch or grow your career in the automotive industry!
Salary: Up to $90,000 annually
Responsibilities:
· Advises customers about necessary service for routine maintenance.
· Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test.
· Confers with customers about inspection results, recommends corrective procedures, and prepares work orders for needed repairs.
· Prepares a repair order showing time, cost, and labor estimates for service.
· Checks on the progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explain cost and time requirements in detail and gets proper authorization before any additional repairs are performed.
· Ensures that vehicles are parked in assigned areas. Makes sure they are locked, and all keys are marked and put away correctly.
· Keeps service department forms, menus, and pricing guides up to date.
· Inspects all vehicles for bodywork, informs the customer if work is needed, and provides an estimate for bodywork.
· Maintains a professional appearance.
Qualifications:
· At least 1 year of Service Writer experience (Required)
· Knowledge of CDK (Required)
· Valid Driver’s License (Required)
Benefits:
· Medical/Dental/Vision/Life Insurance
· Paid Holidays
· 401k
· Vacation and Sick Time
· Career advancement opportunities
Job Type: Full-time
Pay: Up to $90,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Shift:
- 8 hour shift
Work Days:
- Weekends as needed
Experience:
- CDK: 1 year (Preferred)
- Service writing: 1 year (Required)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Mahwah, NJ 07430 (Required)
Work Location: In person
Salary : $90,000