What are the responsibilities and job description for the Inside Window Sales position at Builders FirstSource?
Ignite your career at Builders FirstSource, America's largest supplier of building materials, value-added components and building services to the professional market. The #1 name in our industry, we help make the dream of home ownership more achievable every day. At BFS, you'll be equipped with all the tools, training, and resources you need, and you'll be empowered to try new things, gain new experiences, and build a career with unlimited horizons.
Inside Sales Associate-Window Division
American Fork, Ut
$22.00 per hour plus commissions
Here, you'll be empowered to try new things, gain new experiences, and build a career with unlimited horizons. Being the #1 building supplies distributor in the nation provides a variety of opportunities for you to explore - all in a friendly, team-first environment.
Job Summary
We are seeking a motivated and customer focused Inside Sales Associate to join our windows Division. In this role, you will serve as a primary point of contact for customers, providing expert guidance on window products, answering inquiries, and driving sales. You will work closely with the outside sales team, operations, and customers to ensure an exceptional buying experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Customer Engagement: Proactively assist customers via phone, email and in-person consultations to understand their window needs and recommend appropriate products.
- Sales Support: Provide detailed product information, prepare quotes, process orders and follow up to secure sales.
- Product Expertise: Maintain up-to-date knowledge of window products, features, and installation options to advise customers effectively.
- Order Management: Track and manage customer orders from initial inquiry through delivery, ensuring timelines and satisfaction are met.
- Relationship Building: Cultivate and maintain positive relationships with customers, contractors, and vendors to foster repeat business.
- Collaboration: Partner with the outside sales team to support customer projects, provide accurate pricing, and address any challenges. Plans and paces own work efficiency to meet daily, weekly, project or team-related productivity goals.
- Plan Take-offs: Read plans and input into software. Understand local building codes and requirements.
- Understands and observes all safety procedures and practices to prevent injury to self or coworkers. Attends safety meetings as required. May recommend changes to improve safety procedures.
- Carries out other duties as assigned.
MINIMUM REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
High school diploma or GED and 1 (one) year of sales experience or equivalent combination of education and experience.
COMPETENCIES
- Knowledge of company products, competitor's products and company standards
- Knowledge of company product pricing, discount and estimating formulas and guidelines
- Strong verbal and written communication skills
- Strong Multitasking skills
- Strong detail orientation skills
- Strong customer service skills
- Knowledge of basic sales techniques, concepts and the ability to influence and persuade
- Proficiency in Office Suite
- Knowledge of and ability to use motorized and non-motorized material handling equipment
WORK ENVIRONMENT / PHYSICAL ACTIVITY
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Subject to both typical office environment and outside locations with temperature and weather variations.
- Must be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds.
At BFS, we want you and your career to be greater than what you ever could have expected. Our supportive, people -first culture will build you up and empower you to do more, be more, and become better every day. Join us and see what's possible when you can rise to new challenges, learn new skills, and add to your career tool belt every day.
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call (214) 765-3990 or email: ADA.Accommodation@bldr.com. Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening.
https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm
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