What are the responsibilities and job description for the Territory Manager position at Builders Mutual?
At Builders Mutual, we believe in the power of a team to get the job done right.
Our team, does their best work each day, creating a one-stop resource for all commercial insurance solutions and construction safety resources, leading to powerful results. Our cultural elements of teamwork, inclusion, expertise, and community aren't just words on a page—it's integral to who we are, how we work, and what sets us apart. We live out our values every day, striving to serve better and achieve more.
The Opportunity
Leverage your industry expertise and join our expanding team in this Territory Manager role for the Western region of NC! Your footprint will cover from Boone to Asheville, and into Winston Salem, NC. The Territory Manager will identify, appoint, and train agents within a territory and must establish regular visits to agent locations to sell and support Builders Mutual’s lines of business. This role is critical element to building premium growth through strong relationships with our agent partners and underwriters.
This remote role will allow you to do your best work from your home office, collaborating virtually with your team daily. You will travel to our Raleigh office for meetings and company events up to four times a year.
Your WORK as a Territory Manager will make a difference as you:
- Effectively monitor agents’ performance (production, types and quality of submitted accounts, premium growth, loss ratio, submission activity, hit ratio, etc.), and works with them to improve as necessary
- Negotiate and establish business plans to enhance agency performance
- Educate agents on Builders Mutual’s products, services, eligibility guidelines and pricing philosophy, as well as sales and cross-selling techniques
- Develop, manage, and maintain business partnerships with appointed agents and producers
- Serve as primary liaison between the agency and the company
- Respond to agency inquiries and lead resolution of problems
- Manage agency profitability, including implementation of action plans for underperforming agencies
- Manage territory profitability, including implementation of action plans to address growth, profit, and retention
- Lead partnership relationships with all other company functions, including underwriting, claims, risk management, and marketing
- Maintain information on key competitors in the territory
SKILLS to get the JOB done RIGHT:
- Bachelor’s degree with at least 5-7 years of P&C insurance industry experience or an equivalent combination of education and experience
- Strong knowledge of general business and insurance principles, including solid understanding of policy language and underwriting guidelines
- Excellent time management skills and be able to work with minimal direct supervision
- Excellent communication skills with strong customer focus
- Ability to handle multiple priorities
- Excellent PC and presentation skills
- Ability to effectively interact at all levels of the organization and business community
Travel Requirements
The Territory Manager position is a position that entails travel from Boone to Asheville, and into Winston Salem, NC territory 65-75% of the time with some overnight travel required.
WHY YOU’LL LOVE TO WORK HERE
Builders Mutual cares about you, and we offer comprehensive employee benefits built to support your success and wellbeing, including:
- Market-driven compensation and bonus plan
- 3 weeks of paid time off (and your birthday too!)
- 37.5-hour work week; end your Friday at 2:30 PM
- Builders University for employees, dedicated to supporting the development and enhancing expertise
- Earn swag and extra time off through peer recognition Builders Bucks program
LIFE at Builders Mutual
- Collaboration| You are part of a team working together to reach a common goal.
- Empowerment| You will feel trusted, valued, and given the resources to be successful.
- Flexibility| You will be part of a dynamic work environment designed to allow you to do your best work while also creating the best possible customer experience.
- Impact| You will positively influence our business, customers, and industry.
- Sense of pride | You will tell others how much you enjoy working at Builders Mutual.
