What are the responsibilities and job description for the KEY ACCOUNT SPECIALIST position at Building Automation Products Inc?
Description : Candidate is U.S. Citizen or Permanent Resident - located in the U.S.
HVAC or technical background required
Relevant Technical Sales experience required
BAPI Designs and Manufactures Sensors for HVAC - Building Automation Systems
Building Automation Products, Inc (BAPI) is a company that promotes work life balance. BAPI is a family owned business with a global presence.
Position Summary : The Key Account Specialist adds value to BAPI and the Sales Team by selling BAPI's HVAC / R Sensors using technical, organizational, and customer knowledge to influence customers and assist them in applying the products to their needs resulting in revenue generation. In addition, the position provides input and participates in the marketing, market planning, and technical development of products and services.
Benefits : Relocation reimbursement, full benefits which include Health, dental, vision, PTO, 8 paid holidays, 401k match and 100% vested at 90 days and more.
Key Account Specialist Position Responsibilities :
Make sales contacts, research customer needs and develop application of products in an effective manner by :
Determining market strategies & goals for products
Obtaining & coordinating date & information from BAPI staff
Establishing positive long-term relationships with customers by learning about their business, listening to and / or identifying their needs and promoting appropriate BAPI products
Working with new and existing customers to develop relevant BAPI sales forecasts
Researching and developing lists of potential customers
Doing market research to determine customer needs & providing information to other staff
Evaluating product marketability in terms of customers' technical & manufacturing needs
Following up on sales leads and making cold calls on potential customers
Documenting all customer contacts according to procedures
Working closely with Customer Service Representatives to assure they are up-to-date on needed information
Develop and deliver sales presentations and close sales in a professional and effective manner by :
Formulating and proposing solutions to meet customer HVAC / R needs
Making presentations to new and existing customers using BAPI tools
Maintaining up-to-date awareness of activities, industry trends & government regulations
Making regular sales calls to develop relationships and follow-up on leads to maintain department / organizational goals (must meet departmental goals for call metrics)
Acting to close deals and finalize contracts
Meeting established sales quotas and revenue goals
Resolving problems with products and services and involve other departments as needed
Approving and verifying all orders prior to releasing orders to Production
Submitting pre-travel plans, posting-travel reports, and having timely action on action items
Working with Marketing to assure needed materials / documents are available and developed as needed
Participate in development of new products, modification of existing products, & termination of ineffective products in an effective and professional manner by :
Evaluating product marketability and forecasting sales
Recommending new technical products & product modifications or terminations
Gathering, analyzing, and sharing customer technical information & feedback
Working with the BAPI team to identify customer's existing and future needs
Determining customer satisfaction with products and services
Maintains industry knowledge by attending educational workshops or classes; reviewing related publications; establishing networks.
Contributes to team effort by accomplishing related results as needed, including special projects and tasks as delegated supervisor.
Requirements : Key Account Specialist Education Requirements (R / Required, P / Preferred) :
R) Associate's Degree, Trade or Technical School
P) Bachelor's Degree
Degrees Preferred : Electronics, Engineering, Industrial Technology or related field or equivalent experience
Key Account Specialist Training, Skills, Knowledge and Experience
Specific Training in this field (R / Required, P / Preferred) :
R) Electronics
R) Customer Service / Relations
R) HVAC / R
P) Electro-Mechanical
R) Industrial Technology
Experience / Knowledge in this field (R / Required, P / Preferred) :
R) Proficient in Microsoft Office (Excel, Access, Word)
R) Strong written and oral communications skills
R) Three (3 ) years' experience Sales experience
General Experiences / Knowledge / Skills :
Strong customer focus
Positive attitude and desire to work in a team environment
Professional and friendly phone voice and manner
Time Management – ability to organize and manage multiple priorities
Must demonstrate a strong attention to detail, focus, organization and a willingness to work toward defined goals
Must be very flexible and supportive of changing requirements
Demonstrated critical thinking and creative problem-solving skills
Exceptional communication skills, demonstrated ability to communicate respectfully, culturally competent and collaboratively
Excellent Ability to communicate in verbal, written and electronic forms in a professional manner when working with employees, vendors and company contacts
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