Demo

Sales Operations Coordinator-INTEC

Building Controls & Solutions
Poway, CA Full Time
POSTED ON 3/7/2025
AVAILABLE BEFORE 6/6/2025

About Us

INTEC Controls offers a leading lineup of toxic and combustible gas sensors, ventilation control systems, and popular commercial HVAC products, such as sensors, valves, and actuators. Established in 1991, we've built a reputation for innovative solutions, reliable performance, and unmatched pre- and post-sale technical support, ensuring customer project success. With a robust market driven by regulatory, risk management, and sustainability trends, this is an exciting time to join our team.

Key Responsibilities

  • Product Knowledge & Support :

Develop a deep understanding of our equipment, products, and solutions.

  • Provide technical support to the sales team and customers, addressing product-related inquiries.
  • Assist with training the sales team on product capabilities and applications.
  • Quoting & Proposal Assistance :
  • Prepare accurate and detailed quotes based on project requirements.

  • Collaborate with the sales team to ensure proposals meet customer needs and company standards.
  • Maintain consistency and accuracy in pricing, terms, and product specifications.
  • Sales Operations Support :
  • Keep track of shipping from overseas warehouse(s) and coordinate with the sales team to ensure orders are completed on time.

  • Maintain CRM systems and other operational tools, ensuring accurate and upto-date records.
  • Source new business and new territories - potential to move into a BDM role in the future.
  • Customer Engagement :
  • Collaborate with customers to understand project needs and recommend tailored solutions.

  • Build strong, professional relationships with clients, demonstrating reliability and respect.
  • Provide follow-up support to ensure customer satisfaction.
  • Continuous Learning :
  • Stay informed about product updates, industry trends, and competitor offerings.

  • Participate in training to enhance technical knowledge and sales operations skills.
  • What We're Looking For

  • Associate's or Bachelor's degree in Business, Engineering, or a related field (or equivalent experience).
  • Technical aptitude with the ability to learn complex equipment and systems.
  • Excellent attention to detail and strong organizational skills.
  • Previous experience in sales operations, technical sales, or customer support is a plus.
  • Strong communication and interpersonal skills.
  • Proficiency with CRM systems, quoting tools, and Microsoft Office Suite.
  • A professional and approachable demeanor with a customer-focused mindset.
  • We are seeking a Sales Operations Coordinator to join our team. This role offers a unique opportunity to combine technical expertise with sales operations support. You will work closely with the sales team and customers to ensure smooth operations and exceptional service delivery. The position is based in our Poway (San Diego) office and may require occasional travel.

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