What are the responsibilities and job description for the Operations Coordinator position at Building Dreams Team?
Summary
Description
Do you have a passion for real estate and a desire to make a meaningful contribution to the industry? We are looking for a driven and enthusiastic individual to become part of our team. In this role, you will collaborate closely with clients, assisting them in navigating the intricate processes of buying, selling, and investing in real estate. Your knowledge and skills will be vital in guiding clients through every phase, ensuring smooth and successful transactions. If you excel in a fast-paced setting and are dedicated to providing outstanding service, we want to hear from you.
Responsibilities
- Build, implement, maintain, and OWN all systems for internal communication, team calendar, company social media presence internally and externally, office management, client care systems, team retention and recognition including events and moments campaigns, onboarding systems for new agents, and referrals.
- Assist as needed in creating and refining the systems of other departments, including but not limited to customer service, lead generation, agent recruiting, and tracking.
- Create and maintain the team’s operations manual that documents all systems and standards that are not able to exist within our technology leverage, PLACE Technology.
- Oversee all contracts through closing and listing launch.
- Keep the team leaders informed regarding any problems or issues that arise and help to develop solutions.
- Commit to weekly 1:1 coaching sessions and trainings.
- Execute PLACE Operations Onboarding and ongoing trainings.
Qualifications
- A minimum of 2 years of experience in operations, showcasing a solid understanding of the field.
- Exceptional organizational abilities, with a keen eye for detail and precision.
- A proactive servant leader mindset, ready to go above and beyond to achieve goals.
- Proficient in safeguarding the time and resources of both leaders and team members.
- Embodies the qualities of a team player, demonstrating a high level of ownership and accountability.
- Possesses strong, positive, and direct communication skills, both in writing and verbally.
- A creative problem solver, adept at adhering to established processes while also developing innovative new ones.
- Familiarity and experience with Google Apps for Business, ensuring efficient use of these tools.
About-our-team
At Building Dreams Team, we strive to provide the highest level of service to our clients. We do this through superior technology that maximizes the reach of our efforts, teamwork & supportive collaboration, deliberately-formed positive habits, and a culture of exceptional performance. We show up each day with a smile, and a positive attitude towards breaking previous records. Building Dreams Team’s clients realize success because we invest in our people. When committed individuals have the education, tools, and the support they need to thrive, excellence is achieved. Join us and get ready to be the best version of yourself.
