What are the responsibilities and job description for the Audio-Visual Account Manager Job at Building Infrastructure Group, Inc. in Arlin position at Building Infrastructure Group, Inc.?

Job Description

Building Infrastructure Group, Inc. (BIG) is an industry leader in the Structured Cabling Systems (SCS) & Audio / Visual (AV) Systems industry in the Mid-Atlantic region. BIG has built a strong reputation in the telecommunications industry as a company that focuses on an 'employee-centric' culture where the Company’s emphasis is prioritizing employee engagement, autonomy, and creativity.

Position Responsibilities

As a representative of the AV Team, the AV Account Manager will be responsible for identifying opportunities with new and existing clients within AV environments that include, but not limited to :

Account Management : Manage new and existing AV accounts, ensuring high levels of client satisfaction and retention.
Client Interaction : Conduct thorough needs assessments to understand project requirements and recommend appropriate solutions, including attending onsite and virtual meetings with clients and project team members.
Proposal Creation : Develop AV proposals, including writing contractual language and statements of work, for review by the team lead or director. Prepare written Scope of Work (SOW) and proposals.
RFP Review : Review Requests for Proposals (RFPs) and assess opportunities for bid / no bid decisions.
Proposal Delivery : Develop price quotations and bid responses that are complete, accurate, and profitable.
Collaboration : Work closely with the engineering and project management teams to provide solutions. Attend site surveys as needed. Ensure a smooth transition from POS through installation and project close- out by working with the installation team.
Sales Growth : Identify opportunities for upselling and cross-selling AV products and services to existing and new clients. Generate sales leads by representing the company at industry events, technological briefings, and trade shows.
Database Management : Actively use internal databases to complete and track pending opportunities.
Professional Relationships : Establish professional relationships with equipment vendors.
Training and Development : Participate in training and professional development activities as recommended by management. Maintain a deep understanding of the company’s AV / technical products and services and stay abreast of industry trends and advancements.
Industry Certifications : Obtain CTS certification and continue to develop product knowledge with manufacturer training and certification programs.
Internal and External Relationships : Promote the company as a whole and assist in developing relationships, additional revenue, and other lines of business
Team Leadership : Have the ability to make and effect changes amongst the team as the business unit evolves. Create a safe, positive work environment that promotes ethical and sound business practices, attention to detail, and quality installations. Ensure the team not only maintains but enhances the reputation of the company as a leader in the installation of communication systems.
Core Values : Represent BIG’s core values of Integrity, Quality, Loyalty, and Pride at all times.
Other Duties : Perform other duties and projects as assigned.

POSITION REQUIREMENTS :

Experience :

Minimum of 3 years of experience in audio visual sales, with a preference for commercial and professional AV experience.

Familiarity with current video conferencing technologies.

Strong client management and communication skills.

Ability to create detailed and accurate AV proposals.

Experience in reviewing RFPs and making strategic bid / no bid decisions.

Excellent organizational and multitasking abilities.

Ability to work collaboratively with engineering and project team

Knowledge :

Experience working in an AV design / build integrator environment.

Ability to understand, present and demonstrate visual collaboration products and services to end user customers.

Ability to prioritize and work in a fast-past environment, demonstrate a high degree of initiative, as well as excellent problem-solving skills.

Ability to work under pressure while meeting all contract deadlines.

Ability to work independently; Excellent punctuality and reliability record with willingness to work overtime as needed.

Adherence to regular attendance and normal scheduled hours. Must be willing to work a flexible schedule determined by client site requirements i.e. early morning and / or evening hours.

Valid driver’s license and acceptable driving record required.

Ability and willingness to travel to and from various projects and client sites in and around the D.C. metro area.

High school diploma or GED required; College degree desirable.

Skills

Knowledge of the latest AV technology and trends.

Strong problem-solving skills and attention to detail.

Professional, team-oriented work ethic; ability to see the ‘Big Picture’.

Proficiency in Microsoft Office.

Excellent written and verbal communication skills and customer service skills; Ability to work and correspond with a wide range of individuals ranging from senior executives to construction personnel.

Due to client contract specifications, US citizenship required.

Company Description

Building Infrastructure Group, Inc. (BIG) is an industry leader in the Structured Cabling Systems (SCS) & Audio / Visual (AV) Systems industry in the Mid-Atlantic region. BIG has built a strong reputation in the telecommunications industry as a company that focuses on an 'employee-centric' culture where the Company's emphasis is prioritizing employee engagement, autonomy, and creativity. Join a company that offers a competitive compensation package, paid on-the-job and classroom training, along with industry certifications.

Company Description

Building Infrastructure Group, Inc. (BIG) is an industry leader in the Structured Cabling Systems (SCS) & Audio / Visual (AV) Systems industry in the Mid-Atlantic region. BIG has built a strong reputation in the telecommunications industry as a company that focuses on an 'employee-centric' culture where the Company's emphasis is prioritizing employee engagement, autonomy, and creativity. Join a company that offers a competitive compensation package, paid on-the-job and classroom training, along with industry certifications.

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