What are the responsibilities and job description for the Installation Coordinator position at Building Material Distributors, Inc.?
What you’ll do:
You will provide scheduling and administrative support for the installation of windows and doors and be the main point of contact for customers – answering inquiries and providing customers with an exceptional experience. You will also provide administrative support to Sales, Service, and Operations teams, handle order entry, invoicing, and order tracking, and maintain the CRM database with leads, field visits, quotes, contracts, and installation dates.
We offer:
- A safe and respectful workplace culture, on-the-job training, and advancement opportunities.
- Pay range $21-$25/hr plus an opportunity to earn Team Incentive Performance Pay (TIPP), and paid time off.
- Medical, dental, and vision benefits; short and long-term disability benefits, and company paid life insurance; and 401k with company match and an employee stock ownership plan (ESOP) to reward your efforts over the long term.
- Full-time work schedule typically Monday to Friday, 8:30 am to 5:00 pm, with flexibility based on installation schedules.
Qualifications:
- High School Diploma or equivalent.
- Experience in scheduling appointments.
- Demonstrated customer service experience.
- Proficient with MS Office (Outlook, Word, basic Excel). Familiar with CRM and Quickbooks (preferred).
- Excellent written and verbal communication skills; teamwork, organizational and prioritization, and conflict/dispute resolution skills.
Who we are:
For over 30 years, Windows & Doors by Brownell has been a leader in providing premium windows and doors. We’re passionate about design, innovation, and crafting beautiful living spaces. As a 100% employee-owned company, every team member has a stake in our success. As part of Building Material Distributors (BMD), we are proud to be a leader in the industry, with a reputation for exceptional customer service and a team-driven, innovative approach.
Salary : $21 - $25
