Contract Administrator

Job Title:Contract Administrator

Labor Grade: 9

Department: Contracts Maintenance

Reports To:Manager, Contracts Maintenance

FLSA Status: Non-Union/Non-Management, Exempt

Salary Range: $84,000 –$92,000

Summary: Under the supervision of Contracts Management, the Contract Administrator manages contract maintenance processes, assigns workflows, tracks open email requests and logs and assigns renewal agreements for processing. This role requires a detail-oriented and organized professional capable of working independently and collaboratively to support departmental goals.

Essential Duties and Responsibilities:

• Understands and implements Contract Maintenance Processes and Workflows to ensure accurate tracking of all open email requests and Workflow assignments.
• Provides guidance to all members of Contacts staff on system and contract nuances.
• Reviews team’s work to ensure accuracy and integrity of contract rules.
• Leads testing on all aspects of system imaging and workflow through tools like Dynamics and V3.
• Identifies, reviews and assigns workflows in V3/V3Locity and other systems
• Identifies, reviews, logs and assigns renewal agreements as they are received.
• Escalates and assigns haste inquiries from all departments according to Department turn- around guidelines.
• Maintains and orders office supply inventory. Enter Angus tickets and reports supply related matters to management.
• Coordinates tracks IT and Facilities requests related to departmental needs.
• Performs QA as needed on all aspects of system imaging and workflow.
• Assists with administrative functions that span across the various departments, including Eligibility, Billing and Collections, Employer Services and Contracts.
• Reviews, prepares and sends mailings related to NO CBA Project
• Coordinates with the Communication department and mailroom for mailing logistics.
• Escalates all unusual cases and/or problems to Contracts Management for review and resolution.
• Records and escalates any system related defects in a timely manner.
• Perform other duties as assigned by Management to support departmental goals.
  
  
  

Technical Skills:

The incumbent should possess following data analyst key skills to perform this job:

• Strong analytical, problem solving and decision-making skills.
• Ability to gather and analyze statistical data and generate reports.
• Must have ability to explain things in front of technical/non-technical people.
• Ability to organize and manage multiple priorities and meet deadlines.
• Demonstrate the capability to manipulate and use the following applications at an advanced level: Excel, Word, and Windows applications.
  
  
  

Interpersonal Skills:

• Excellent communication/interpersonal skills to building good working relationships.
• Communicate effectively, both orally and written.
• Strong customer service orientation in a Union environment.
• Ability to work independently as well as part of the team to ensure that the needs of the group are always met, and that adequate assistant coverage is provided to the group.
  
  
  

Education and/or Experience:

• College graduate or equivalent experience. A high level of familiarity of the Contracts processes, policies, and procedures. As well as the knowledge of Funds eligibility and contributions rules and Funds information system.
  
  
  

Salary Range:

$84000.00 To 92000.00 (USD) Annually