What are the responsibilities and job description for the Commercial Lines Account Manager position at Buildtal (Recruiting)?
Overview
We are seeking a dedicated and detail-oriented Commercial Lines Account Manager to join our dynamic team. In this role, you will be responsible for managing client accounts, providing exceptional customer service, and ensuring that all aspects of commercial insurance policies are handled efficiently. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a commitment to maintaining high standards of service.
Background
Buildtal, a specialized recruiting agency, has been hired to source this position on behalf of an industry leading insurance service provider in the hospitality space.
Principal Duties and Responsibilities
- Assume responsibility for assigned insured accounts;
- Review policies, endorsements, audits and applications for accuracy in rating, typing, coverage & signatures;
- Document discrepancies/errors and request corrections from insurance carrier;
- Prepare and send endorsement requests to carriers;
- Request property valuation reports;
- Request updated renewal information, from insured clients;
- Create & update spreadsheets, using Excel;
- Prepare account submissions, which includes completing applications, supplemental forms and other information needed for policy renewal;
- Assist in preparing proposals and associated materials for Sales presentations;
- Obtain binding conditions/subjectivities from clients;
- Delegate specified tasks and assignments to Assistant Account Managers, as appropriate
- Issue Certificates of Insurance with appropriate corresponding, required documents upon request;
- Attach documents in Agency Management System;
- Invoice endorsements, audits and policies;
- Maintain a suspense system to follow up on outstanding items in a timely manner;
- Maintain electronic files in an orderly, up-to-date manner;
- Service accounts in a manner to eliminate E&O exposures;
- Maintain regular, pro-active communication with service team members;
- Assume other job responsibilities as assigned
Education and Experience
- Bachelor’s degree (BS/BA) is preferred; or equivalent combination of education and insurance experience
- Commercial insurance experience is required; 5 years preferred
- Property and Casualty Insurance License is required
Qualifications
- Effective oral and written communication skills;
- Ability to develop and maintain pleasant, professional relationships with co-workers, carriers, vendors and other business contacts;
- Possess knowledge of commercial insurance coverages, with the ability to read, analyze and interpret insurance policies, documents and regulations
- Ability to apply the concepts of basic accounting, calculate figures and amounts involving decimals such as fractions, pro-rata and percentages
- Ability to solve practical problems and deal with a variety of concrete variables
- Set priorities and manage workflow to ensure efficient, timely, and accurate processing of all responsibilities
- Stay informed regarding industry information, new product developments, legislation, lines of coverage, and technology to continuously improve knowledge and performance
- Proficient use of Windows, Microsoft Word, Microsoft Excel, Outlook, the agency management (TAM) software system and office equipment
- Type 45-50 wpm
- Professional work ethic
Job Type: Full-time
Pay: $75,000.00 - $110,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Supplemental Pay:
- Bonus opportunities
Ability to Commute:
- Orange, CA 92868 (Required)
Ability to Relocate:
- Orange, CA 92868: Relocate before starting work (Required)
Work Location: Hybrid remote in Orange, CA 92868
Salary : $75,000 - $110,000
