What are the responsibilities and job description for the IT Specialist position at BuildZoom?
As an IT Specialist, you will take ownership of our IT needs from end-to-end. In this role you will help resolve employee IT issues related to hardware and software, conduct employee technical onboarding/offboarding, manage our vendor services (and renewals), manage our technology assets, and maintain process change documentation. You will also be working hand-in-hand with our Operations team to identify and implement new software, make operational improvements to drive improved efficiencies or reduce costs, and iterate to expand the IT department’s footprint and help our business scale. This is an exciting opportunity to support and take ownership of a growing business's IT needs and help us continue on our trajectory.
This is a hybrid position that requires working in our Phoenix office on Mondays, Wednesdays, and Thursdays. Tuesdays and Fridays may be worked remotely.
\n- Troubleshoot employee issues related to their hardware and software, while constantly expanding our solutions knowledge base
- Manage our identity and access management systems
- Systems administration, maintenance, and optimization of our Google Workspace environment
- Track hardware and maintain the functionality of all company devices
- Setup, troubleshoot, and maintain hardware or software remotely
- Decommission credentials during employee attrition
- Ensure the security and integrity of company data by identifying and implementing industry standard cyber security measures
- Work with our Operations team to conduct software procurement, process improvements, and internal policy changes
- Manage relationships & renewals with our third-party vendors
- Stay apprised on developments with our technology stack and ensure relevant parties are well informed
- Bachelor’s degree in Computer Science, Information Technology or equivalent experience
- 1-3 years of experience in an IT Specialist, IT Administrator, or similar role
- Strong knowledge in maintaining and troubleshooting devices (Windows and Mac)
- Experience working with VOIP and Google Workspace are a must
- Experience in creating process documents from the ground up to improve overall knowledge in IT within a company is a plus
The salary range for this position is $55,000-$70,000 DOE.
Applicants have rights under Federal Employment Laws.
If a disability prevents you from applying for a job through our website, please contact careers@buildzoom.com.
Salary : $55,000 - $70,000