Client Services Representative

Bull City Financial Solutions has an immediate, full time, opening for a collaborative, technical, and customer driven Client Service Representative. The right candidate should feel comfortable working with spreadsheets, navigating various computer systems, fielding and directing phone calls, and working with management to ensure goals and deadlines are met. This is a fast-paced, challenging, yet enjoyable corporate office environment. 

The ideal candidate will be self-sufficient, competent, organized and efficient. You must work well in a high energy, fast paced, enthusiastic, positive, and collaborative culture and be able to identify, understand, and recommend solutions for customer issues.

If this sounds like an opportunity in which you could excel, then let's talk.

Who we are:

Formed in 1975, Bull City Financial Solutions (BCFS) is a national Accounts Receivable Management company that works with a wide range of clients, including those in the Healthcare, Utility, Communications, Financial, Education, and Government sectors.  While data driven, we provide superior customer service and have successfully collected hundreds of millions of dollars from accounts that were often considered not collectable or lost.

Compensation and Benefits:

• Base Starting Pay of $17.50 an hour PLUS a Monthly Compliance Bonus after 90 days.
• 18 days of paid time off - accrued at 1.5 days per month (increases to 23 days annually after five years)
• 401K Plan (Simple-IRA) (must be employed for one year to be qualified)
• Opportunities for growth and success within the company

Qualifications:

• High school diploma or equivalent (College Degree Preferred)
• Proficiency with Excel and other Microsoft Office applications.
• Exceptionally high level of accuracy when performing data entry
• Excellent communication and customer service skills
• Computer Literacy
• Organized, efficient, and detail-oriented
• Ability to problem solve and troubleshoot
• Medical billing experience is a plus
• Must pass a background check, drug screening, and credit check

Typical work may include:

• Verify/input data from clients
• Assist with account research
• Filing Electronic Insurance Claims
• Account reconciliation
• Receive, log, and distribute incoming mail
• Prepare form letters and routine correspondence as needed
• Respond to client requests and record information accurately and efficiently
• Develop and analyze reports
• Assisting clients with inquiries via email and phone

Bull City Financial Solutions is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.