Factory Store Sales - Hot tubs

Company Description

Our mission at Bullfrog Spas is simple: Create peaceful lives. This mission is realized for customers through incredible products and services, but our mission also applies to us. At Bullfrog Spas we do our very best to make our own lives and those of our fellow team members peaceful. We're guided by the values of care, commitment, trust, and innovation. Committed team members and this values-driven culture have helped to make Bullfrog Spas the fastest-growing premium hot tub manufacturer in the world, one of Utah's premier brands, and an amazing place to work and grow in your career. Also, will provide an environment that you can make living selling hot tubs.

Objectives

Ensure 100% customer satisfaction by providing stand-out service to Bullfrog Spas customers. Help to increase store sales and build customer loyalty. This is a full-time position. Will receive an hourly pay plus 3% commission per spa sold.

This role will support our Gurnee, IL store and at times surrounding locations.

Responsibilities

• Assist in-store customers with Sales of Spas
• Assist in-store customers with supplies and chemicals
• Receive and respond to customer phone calls and emails
• Stock merchandise and maintain retail portion of warehouse
• Efficiently stack and store the merchandise in the appropriate areas
• Spa payment and delivery coordination
• Improve and execute follow up methods with new and existing customers
• Product purchasing, stocking and inventory control
• Assist with store marketing activities
• Maintain cleanliness and appearance of showroom

Skills/Qualifications

At least one year of sales experience preferred. Excellent customer service skills. Proficient in Microsoft Office. Organized self-starter. Interpersonal skills to work with a wide variety of people each day, build relationships and network. Professional customer service skills. Communication skills, especially persuasion, to clearly convey the benefits of a product to potential customers. Ability to participate in and attend sales meetings even if outside regular business hours, as required. Administrative organization skills, including Microsoft Office, Teams, Time Management, verbal communication, self-confidence. Promoting process improvement and decision making, attention to detail. Ability to lift and carry up to 40 lbs.

Miscellaneous

Advise and assist the store manager(s) with special projects and events as needed. When deemed necessary, assist with any/all needs, and other duties and assigned. Must be willing and able to work weekends. Must be willing to work off-site events in the IL area.