What are the responsibilities and job description for the General Manager position at Bullseye Home Services?
The general manager will oversee the financial health and growth of the company by ensuring all departments operate efficiently. This includes personnel, department operations, inventory, and purchasing.
Key Responsibilities
- Report directly to the CEO/COO
- Direct reports: overall plumbing field staff, warehouse, and office staff
- Provide backup support to all managers when needed
Personnel Management
The general manager is responsible for developing and implementing business strategies to achieve revenue, profitability, and customer satisfaction goals.
- Lead and inspire a team of plumbers, sales, and support staff
- Drive a culture of Safety, Quality, and Accountability
Department Operations
The general manager will oversee day-to-day operations, ensuring efficient scheduling, resource allocation, and project management.
- Seek opportunities for new work projects in residential and light commercial markets
- Support and guide sales in developing and closing new business opportunities
Office
The general manager will manage the company calendar, including time off, trainings, company events, and birthdays.
- Manage all business-related tasks to keep the company operating and in compliance
- Maintain office and building supply inventory and manage budget for internal expenses
Financial/Accounting
The general manager is experienced in monitoring financial performance, including budgets, expenses, and profitability.
- Prepare and present performance reports to senior leadership
- Analyze and resolve accounts payable, billing, or collection issues quickly
Prepares Monthly Financial Packet
The general manager will prepare a monthly financial packet, including bank reconciliation reports, GL detail reports, and open call reports.
- Review for discrepancies and address with departments or DOO when necessary
