Barista (part-time)

Bully Brew Coffee

Starting Pay $hourly pay plus tips. (average of $15-$22 per hour)

Position Title: Barista 

Job Summary: 

The Bully Brew barista is responsible for serving all products with friendly, individualized attention towards each customer. He/she is also responsible for educating customers about our premium coffees, teas, bakery items, and lunch specials. The barista fulfills any other duties the Owner, General Manager, or Lead Barista assigns. The barista represents Bully Brew Coffee in a professional manner demonstrating commitment to our Mission and our Guiding Principles.

Product: 

• Ensures that all customers are educated on our products and services. 
• Maintains the highest quality, consistent product standards. 
• Follows all Company drink recipes and procedures. 
• Develops an understanding of coffee and the various differences in flavor and blends. 
• Begins to educate themselves on the various types of coffee, tea products, blends and roasts. 
• Proficiently prepares blended and cold drinks provided by the store. 
• Proficiently prepares lunch specials and other food items as requested. 

Service: 

• Greets all customers with fast, friendly, personalized service and develops a rapport with customers by learning their names, favorite drinks and food items. 
• Verbally receives and calls back customer orders in a friendly manner. 
• Reports all customer complaints to manager on duty. 
• Responds proactively to prevent customer service situations. 
• Accurately rings sales orders into cash register and counts back change to customers in a courteous and friendly manner. 
• Answers telephone in a courteous and friendly manner including, but not limited to, giving store greeting, directions to store location, and receiving and filling customer orders. 
• Answers customer questions regarding coffee blends, preparation, and product freshness. 
• Sells and serves baked goods and miscellaneous food items to customers. 
• Maintains efficient, friendly service. 

Environment: 

• Restocks shelves when necessary. 
• Routinely cleans the bar area, floor, windows and grinders, and takes out trash, etc. 
• Ensures restrooms are cleaned during every shift.
• Assists in the distribution of weekly shipments. 
• Reports potential safety hazards to the manager on duty. 
• Reports all employee accidents to the manager on duty. 
• Informs the manager on duty of any operational inconsistencies. 

Requirements, Qualifications & Physical Demands: 

• Entry level position. 
• May work special events, as needed. 
• Maintains positive Company morale and professional attitude. 
• Excellent verbal and written skills. 
• Well-organized and detail-oriented. 
• Regularly required to stand, walk, talk and hear. 
• Frequently required to use hand to finger motions, handle or feel objects, reach with hands and arms. 
• Regularly required to lift and/or move items up to 30 pounds. 
• Must be able to adjust vision to both day and night lighting, and be able to focus on distant and close-range projects. 
• Regularly required to handle food and hot beverages.

Job Type: Part-time

Pay: From $11.00 per hour

Expected hours: No less than 20 per week

Benefits:

• Employee discount

Shift:

• Day shift
• Morning shift

Shift availability:

• Day Shift (Preferred)

Ability to Commute:

• Grand Forks, ND 58201 (Required)

Ability to Relocate:

• Grand Forks, ND 58201: Relocate before starting work (Required)

Work Location: In person

Salary : $15 - $22