What are the responsibilities and job description for the Front Desk Coordinator-Dental position at Bunch Family Dental?
Job Overview
We are seeking a highly organized and professional Front Desk Coordinator to join our team. This role is pivotal in ensuring the smooth operation of our front desk, providing exceptional service to patients and visitors while managing administrative tasks efficiently. The ideal candidate will possess strong communication skills, a friendly demeanor, and a solid understanding of dental office procedures.
Duties
- Greet patients and visitors warmly, ensuring a welcoming atmosphere.
- Manage incoming phone calls with professionalism and excellent phone etiquette.
- Schedule appointments and maintain the office's schedule efficiently.
- Coordinating appointments with Dental Laboratories and Specialists offices.
- Handle patient check-ins and check-outs, ensuring accurate documentation.
- Utilize electronic health record systems such as Eaglesoft patient management.
- Process insurance information and verify patient eligibility using CDT codes when necessary.
- Handle financial transactions.
- Maintain confidentiality of patient records in compliance with HIPAA regulations.
- Assist with administrative tasks such as scanning and checking in lab cases etc.
- Collaborate with dental staff to ensure seamless patient flow within the office.
Experience
- Previous experience in a dental office setting is preferred.
- Familiarity with dental terminology is a plus.
- Proficient in using phone systems and managing multi-line calls effectively.
- Experience with electronic health record systems such as Eaglesoft is preferred.
- Strong organizational skills and attention to detail are essential for success in this role.
- Ability to work well under pressure while maintaining a positive attitude.
- Other duties as assigned
Join our team as a Front Desk Coordinator where you can make a difference in the lives of our patients through excellent service and support!
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $18 - $23
