What are the responsibilities and job description for the Helene Resource Center Program Coordinator position at Buncombe County?
This position is posted until filled and could come down at any time. If you're interested, apply today! We expect to hold interviews for this position in early April.
This position works in Buncombe County's Helene Resource Center, connecting our residents to necessary resources to assist in their recovery. We are seeking an individual with strong program management skills and 5 years of experience in program management, a Bachelor's Degree and 1 year of experience, or an Associate's Degree and 3 years of experience.
The Helene Resource Center staff will engage with County residents from all walks of life to help move them forward on their recovery journey. This position will be located in-person at 94 Coxe Avenue in downtown Asheville with dedicated staff parking.
This position may be eligible for cost-of-living adjustments, longevity payments, and other annual salary increases. This position may be eligible for certain Buncombe County benefits depending on the number of hours worked within a 12- month period. This position is anticipated to work through June 30, 2026.
Purpose of the position:
The purpose of this position is to coordinate and implement assigned programs and/or services to support the strategic direction of the department and organization by connecting community participants to services.
Minimum Education, Training and/or Experience (required at time of hire): Associate’s Degree in a related field and three (3) years of related experience; or an equivalent combination of education and experience.
Additional Training and Experience: May require program specific training and experience.
License or Certification Required by Statute or Regulation: None
Essential Functions of the Position:
Organize and manage day-to-day activities of assigned program to ensure program objectives are met.
Synthesize and analyze program data across a program/department and design/develop process improvements, evaluation reports and presentations.
Represent assigned program in meetings, presentations, trainings, and outreach as needed.
Provide programmatic performance outcomes and ensure accurate and timely reporting.
May assist in researching grant funding options and prepare, submit, and oversee grants in a timely fashion.
Act as the liaison and conduit between key shareholders, the community, and the department to convey relevant information and ensure effective collaboration.
Perform other related duties as assigned.
Knowledge, Skills, Abilities:
Knowledge of principles, practices, procedures and philosophies of assigned program and community-based services.
Knowledge of organizational culture and resources, both internal to Buncombe County and in the community
Knowledge of ethical guidelines applicable to the position as outlined by professional standards, federal, state, and local laws or ordinances.
Knowledge of the laws, regulations, and policies, which govern programs as well as financial streams, which support individual programs.
Knowledge of the programs and service delivery mechanisms in assigned work areas.
Ability to collect and analyze data and conduct program and performance reviews/audits.
Ability to effectively use various complex software applications.
General knowledge of the principles and practices of public administration and planning, an ability to communicate effectively with professional and administrative personnel
Ability to exercise judgment and discretion in applying and interpreting policies and procedures.
Interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.
In order to uphold internal pay parity and equity, salaries are non-negotiable for new and current Buncombe County employees. All new employees are paid according to their years of relevant education and experience above minimum requirements for the position and employees have the opportunity to obtain pay increases via cost of living increases and promotions.
Buncombe County Government realizes the importance of a diverse professional workforce and the need to foster a responsive and innovative organizational culture, one that fully engages all of our employees, honoring and building on each employee's unique experiences, opinions, and perspective.
It is the policy of Buncombe County to provide equal employment opportunities (EEO) to all persons regardless of race, color, religion, sex, national origin, political affiliation, physical or mental disability, age, veteran status, genetic information, sexual orientation, gender identity or any other legally protected class under federal or NC State law. In addition, Buncombe County expressly prohibits any form of workplace harassment or discrimination.
Applicants for employment are invited to participate in the affirmative action program by reporting their status as a protected veteran or other minority. In extending this invitation, we advise you that: (a) workers (applicants) are under no obligation to respond but may do so in the future if they choose; (b) responses will remain confidential within the human resource department; and (c) responses will be used only for the necessary information to include in our affirmative action program. We are a company that values diversity. We actively encourage women, minorities, veterans and disabled employees to apply. Refusal to provide this information will have no bearing on your application and will not subject you to any adverse treatment.
Salary : $28 - $39
