What are the responsibilities and job description for the Sales Administrator position at Bundy Baking Solutions?
Sales Administrator - American Pan
Position Summary
The Sales Administrator is a technical sales role with broad responsibilities. Interdepartmental
collaboration throughout the operation with the primary role of providing support to field
representatives and customers. This position will develop, maintain and enrich the company's
relationship with the customer and field representatives by becoming knowledgeable about our
products and communicating these technical capabilities and product advantages in a way that
helps build trust and confidence in our products. Bachelor's degree preferred, associate's degree
required, with 1-3 years' experience.
This position reports to the Director of Operations.
Primary Duties and Responsibilities include the following :
Ability to learn company product lines quickly and how they are manufactured
Communicate with various internal departments with a detailed understanding of products
Able to issue price quotes, drawings and guidance to customers and company outside sales force
Capable of effectively managing numerous projects in a timely manner in a fast-paced environment
Recordkeeping; sales and expense reports, electronic database and sales proposals for prospective customers
Well, organized with strong desire to learn and grow
Plan meetings and ensure sales reps in the field are contact with home office staff
Updates managers by consolidating, analyzing, and forwarding daily action summaries
Resolves order and inventory problems by investigating data and history; identifying alternate means for filling orders; notifying managers and customers
Resolves promotional allowance, rebate, and pricing discrepancies by researching promotion details and regular and special prices, forwarding resolutions to managers
Provides product, promotion, and pricing information by clarifying customer request; selecting appropriate information; forwarding information; answering questions
Provides sales vs. projection results by preparing and forwarding sales tracking reports
Forwards samples by entering request; arranging shipment; notifying customer
Maintains customer database by inputting customer profile and updates, preparing and distributing monthly reports
Updates job knowledge by participating in educational opportunities
Accomplishes department and organization mission by completing related results as needed
Qualifications, Knowledge and Skills :
Bachelor's or associate degree in business or related field, 1-3 years' experience and / or training; or equivalent combination of education and experience preferred.
Ability to read and interpret documents, such as technical drawings & amp, contracts
Ability to perform basic arithmetic, including simple algebraic problems
Data entry skills, reporting skills, administrative writing skills, understanding the customer
Customer focus, informing others, self-development, attention to detail, professionalism, teamwork
Excellent communication skills (verbal and written)
Proficient computer skills in MS Office, Excel, Word, Power Point (ERP software a plus)
Customer focused
Safety glasses, safety shoes, ear plugs, plant approved gloves, long pants, short or long-sleeved shirts required (required when on the production floor only).
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