What are the responsibilities and job description for the Operations Manager position at Bunzl?
The Operations Manager will ensure execution of our customers’ fulfillment and distribution requirements, monitor, and maintain proper safety and security controls, and support appropriate inventory integrity controls within budget requirements, be responsible to provide direction to front line supervisors and hourly associates within Retail Services.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
Oversee supervisors and associates to ensure orders are properly processed and shipped out to customers for timely delivery.
Assist in development of productivity & accuracy standards. Ensure acceptable quality control standards are met.
Work to improve accuracy, customer service and quality levels.
Analyze and improve departmental processes and procedures.
Ensure department associates are properly trained on safe work practices. Support and champion an overall safe work environment.
Development of supervisors to be able to effectively coach, counsel and motive staff for attainment of optimum performance, productivity and morale.
Ensure communication and teamwork among staff to aid in the accomplishment of the department objectives. Provide continued on-the-job training for all associates.
Ensure all company and HR policies and practices are communicated to associates and practiced consistently and fairly (i.e. Attendance policy, Workers Comp programs, etc.).
Monitor operational policies and procedures to ensure efficient and effective processing and delivery of orders, as well as excellence in customer service levels.
This is not an all-inclusive list; other duties may be assigned.
QUALIFICATIONS :
Bachelor’s degree or combination of education / relevant work experience.
Minimum of 5 years of management experience in complex, high SKU warehouse distribution environments is required.
Technical knowledge of distribution / operations systems including WMS & RF Scanning, automated packaging, experience with powered industrial vehicles and conveyors is required.
Proficient in Outlook and MS Office Suite, specifically Excel.
Demonstrated success in staff development, and project management.
Demonstrated leadership, initiative, and decision-making skills.
Must be familiar with OSHA regulations, compliance, and incident investigation procedures.
Bilingual English / Spanish fluency is a plus.
Experience with Koerber 1 / High Jump WMS is a plus.
This position may require occasional travel.
At Bunzl, We Put People First.
Bunzl was recognized as one of Forbes 2021 America's Best Mid-Sized Employers.
Bunzl is a global company that offers job stability and career growth.
A full range of great benefits including paid time off, medical, dental, vision, 401(k), educational assistance and much more to help employees take care of themselves and their family.
A proud commitment to Diversity, Equity, and Inclusion (DEI) initiatives driving awareness and creating a diverse, equitable, and inclusive culture.
A green company with specific programs to enhance and upgrade our business practices and procedures to reduce any harmful effects our activities have on our planet.
So, what are you waiting for? A new career awaits you with endless opportunities.
Bunzl is a global leader in the Cleaning & Hygiene, Food Processing, Grocery, Health Care, Non-Food Retail, and Safety industries. We have grown both organically and through acquisitions to sales in excess of $10 billion. Bunzl North America is headquartered in St. Louis, Missouri. Bunzl North America owns and operates more than 100 warehouses and serves all 50 states, Puerto Rico, Canada and parts of the Caribbean and Mexico. With more than 5,000 employees and 400,000 plus supplies, Bunzl is regarded as a leading supplier in North America.
Bunzl Distribution offers competitive salaries, a comfortable work environment, and a full range of benefits including a 401k with a company match.
Bunzl Distribution has a tradition of commitment to equal employment opportunity. It is the established policy to attract and retain the best qualified people without regard to race, color, religion, national origin, sex / gender (including pregnancy), sexual orientation, age, disability or veteran status as provided by law.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
