What are the responsibilities and job description for the Operations Manager (Chicago, Illinois (US-IL), US) position at Burberry Limited?
INTRODUCTION
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.
We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
JOB PURPOSE
Lead operational excellence within the store, ensuring all operational procedures are commercially managed to ensure the highest standard and most efficient delivery of the customer experience.
RESPONSIBILITIES
Leadership
- Support the General Manager with all policies and procedures to streamline and safeguard the store
- Act as the General Manager or Assistant General Manager when appropriate to ensure the efficient running of the store, both front and back of house
- Manage the sales floor efficiency through operational support roles i.e. Cashiers, Wrappers and Runners to ensure they are effectively supporting the sales floor and enhancing customer experience and sales
- Ensure the store has substantial operational support and staff schedules are optimised to match customer traffic flows and operational demands
- Manage the Stockroom and all related policies and processes i.e. deliveries (potentially overnight), dispatches, inventory etc
Drive for Results
Brand Protection
PERSONAL PROFILE
MEASURES OF SUCCESS
FOOTER
Expected base salary for the role will generally be between $100,000 and $115,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.
This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department / team performance, and market factors.
Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
Posting Notes : USA || Illinois (US-IL) || Chicago || RETAIL OFFLINE || MAINLINE || n / a ||
Salary : $100,000 - $115,000
