What are the responsibilities and job description for the Keyholder, Burch's Outlet position at Burch's?
Burch's Shoes Outlet, 1 Club Road, Eugene OR 97401
Burch's has been a part of the community since 1935. It is part of a family-owned, Pacific Northwest company that has proudly served the footwear needs of our local communities for decades. Join our team and embrace our mission - making people feel comfortable by doing the right thing.
About The Role:
The Keyholder is an in-store position, that helps maintain the superior level of customer service and store maintenance we are known for. You'll have the opportunity to lead one of our best-in-class stores and will also become an expert in footwear and foot health. You will be able to share your knowledge with customers and staff to provide the best level of service possible.
- Training rate of $18.00 per hour
- Upon completion of training, employees convert to 12% commissions on net personal sales with no cap on earnings.
- Guaranteed hourly rate for this position.
- Incentives
- Quarterly bonus programs.
- Health, dental and vision insurance offered to full-time employees
- Supplemental insurance and whole life policy options available
- Paid vacation and sick time for all employees
- Private Paid Family and Medical Leave Policy
- 401k with company matching 100% up to 4% of plan year compensation.
- Discretionary profit-sharing plan
- Generous employee discounts
Hours of Operation:
- Open 7 days a week. Operating hours may be dictated by the location.
- Full-time position (above 30 hours per week)
- Opening and closing duties
- Store merchandising
- Store cleanliness and basic maintenance
- Maintaining a high level of person sales, setting the pace on the sales floor.
- Assisting with staff training and supervision when necessary
- Inventory management
- Processing and reporting sales transactions
- Assist the manager with employee training and development.
- Respond to internal and external requests courteously and efficiently.
- Ready to embrace and adhere to our company core values on day one:
- An industrious individual who is eager to meet the needs of their team and customers.
- A professional at all times regarding personal and store appearance, as well as team and customer interactions.
- A good communicator with an emphasis on making outstanding first impressions.
- Able to ensure customer satisfaction regardless of the circumstances.
- Able to work well under pressure and handle multiple tasks at once.
- A team player first while assisting with leading and managing a team.
- Able to utilize technology efficiently and effectively.
- Interested in learning about the products and procedures that serve our customers best.
- Able to identify and solve problems professionally as they arise.
- Minimum of one year in fashion retail is preferred.
- 6 months to 1 year of retail leadership experience, preferred.
- Work experience involving cash handling is required.
Salary : $18
