Retail Assistant Store Manager

About Burdlife:

Burdlife Jewelry is a growing brand known for our unique, high-quality pieces that help our customers express their individuality. We’re more than just a jewelry store—we’re a destination for style, creativity, and connection. If you’re passionate about delivering exceptional customer experiences and enjoy working in a creative, fast-paced environment, this role could be for you.

The Role:

We’re looking for an enthusiastic and detail-oriented Assistant Store Manager to help lead our Houston store and support the online e-commerce platform. In this role, you’ll partner with the Store Manager to deliver excellent customer service, oversee day-to-day operations, and play a key role in planning in-store events.

This position offers hourly pay starting at $16.00–$16.50 during the probationary period, with the potential to earn up to $18.00 per hour after 90 days, based on key performance indicators (KPIs).

What You’ll Be Doing:

• Driving Sales: Support the Store Manager in achieving sales goals by assisting customers, sharing product knowledge, and creating an inviting shopping environment.
• Event Planning: Take ownership of planning and coordinating events, including in-store promotions and on-site events, to engage customers and drive sales.
• Supporting Daily Operations: Assist with opening and closing procedures, inventory management, and merchandising to ensure the store runs smoothly.
• Team Support: Help train and motivate team members to perform at their best. Act as a role model by delivering exceptional customer service and maintaining a positive attitude.
• Piercing Procedures: Assist in ensuring all piercing services are performed safely, professionally, and in compliance with company policies. Training may be provided if needed.
• Handling E-Commerce: Support online order fulfillment and customer inquiries, working closely with the Store Manager to ensure a seamless e-commerce experience.

What We’re Looking For:

• Previous retail experience, preferably in jewelry or fashion, with some leadership responsibilities.
• Strong organizational skills, attention to detail, and the ability to handle multiple tasks at once.
• A customer-focused mindset and a passion for creating memorable experiences.
• Event planning experience or enthusiasm for coordinating creative and engaging events.
• Willingness to learn piercing procedures and uphold the highest safety standards.
• Familiarity with e-commerce platforms is a plus, but not required.

What We Offer:

• Hourly pay starting at $16.00 during the probationary period. Potential to earn up to $18.00 per hour after 90 days, based on performance and meeting key performance indicators (KPIs).
• A collaborative and creative work environment where your contributions make a difference.
• Opportunities for professional growth as Burdlife continues to expand.
• The chance to work closely with a dynamic team and directly impact the customer experience.

Why You’ll Love It Here:

This isn’t just another retail job—it’s a chance to be part of something bigger. As Assistant Manager, you’ll play a key role in shaping the customer experience, helping the team grow, and building Burdlife’s reputation as a leader in unique, high-quality jewelry.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Experience:

• Retail sales: 2 years (Required)
• Jewelry sales: 2 years (Preferred)
• Retail management: 1 year (Required)

Ability to Commute:

• Houston, TX 77007 (Required)

Ability to Relocate:

• Houston, TX 77007: Relocate before starting work (Required)

Work Location: In person