What are the responsibilities and job description for the Child Protective Service Worker - Foster Care Ombudsman position at Bureau for Children and Families?
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This posting is for the Regional Ombudsman (RO) within the Office of the Inspector General, Office of the Foster Care Ombudsman. The RO position will work under limited supervision, completing intakes, providing information and referrals, and performing dispute-resolution and investigatory work requiring experience and expert knowledge in the area of child welfare. The position will be responsible for advocating for the rights of foster care children and foster/kinship parents, and impartially and independently investigating and resolving complaints filed regarding managed care services, state or public agencies, social service agencies, child placing agencies and residential facilities. The RO will investigate violations of rights for foster children and foster/kinship parents. Other duties include, but are not limited to, independently preparing reports of findings and making recommendations. Will mediate problem solving discussions between complainants and agencies. Recommend agency and community resources; and participate in systemic-level investigations as assigned. Must be able to follow-up on recommendations to ensure issues are resolved and have the ability to monitor and follow through to agreed commitments to complainants. __
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The RO will participate in ongoing training programs related to child welfare and other related topics. the position requires excellent written and oral communication skills; will be a liaison to internal and external constituents and be comfortable with computers and learning new software. Preference will be given to the candidate with experience in the area of focus.
Minimum Qualifications
Training: Bachelor's degree from a regionally accredited college or university. Substitution: Current West Virginia Social Worker License.
Experience: Two years of full-time or equivalent part-time paid experience in adult or children's services in a public or private health and human services agency.
Substitution: A Master's degree in Social Work from a regionally accredited college or university may substitute for the required experience.
*Deadline to apply 11/23/21
Job Type: Full-time
Pay: $32,722.00 - $60,535.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Education:
- Bachelor's (Preferred)
Experience:
- Social work: 2 years (Preferred)
Work Location: One location