What are the responsibilities and job description for the RAN Engineer position at BURGEON IT SERVICES LLC?
Job Details
Role: RAN Engineer
Location: Plano, TX
12 months
Job Description:
Alarm related TTs assigned to L1 RAN team (Samsung) to be resolved or assigned further to L2 within SLA
Accept calls/Tickets from Customer Care
Manage Fault ticket till closure
Diagnosis at primary level
Coordinate with concerned teams for resolution
Escalate non repetitive, critical, service affecting faults to L2 fault management team
Preferred:
Knowledge or understanding of RAN networks
Understanding of 5G ORAN Network Functions (CU, CU-CP, CU-UP, DU, gNB, RUs)
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