What are the responsibilities and job description for the Restaurant Operations Manager position at Burger King?
The role of Assistant Manager at Burger King is a key position within the restaurant management team. It supports the Restaurant General Manager in ensuring the delivery of guest satisfaction by managing daily operations.
Job Description
- Direct efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines.
- Motivate and direct team members and Shift Coordinators to exceed Guest expectations with fast and friendly service in clean surroundings.
- Supervise and train team members and Shift Coordinators on team stations, BKC products, processes, and policies.
- Follow cash control/security procedures and help implement marketing plans, maintain inventory, manage labor, and apply financial reports across shifts to enhance restaurant results.
Responsibilities
- Assist RGM in enforcing compliance with government regulations, BKC Market Policy, employment law, food safety, BKC Security Policy, operations, and BKC policies and procedures relating to all restaurant activities across shifts.
- Recruit, hire, train, and work to retain effective team talent, making decisions or recommendations on hiring and advancement.
- Makes decisions or recommendations on the discipline and terminations of team members.
- Available to work evenings, weekends, and holidays.
- Prompt and regular attendance for assigned shifts, meetings, and training.
Requirements
- Must be at least eighteen (18) years of age.
- High School Diploma or GED required; some college preferred.
- 1 year of experience working in the quick service restaurant industry in management.
- Completion of all BKC certification programs.
- Demonstrates English language proficiency that enables speech expression clarity and proficient reading and verbal comprehension.
- Demonstrates leadership skills.
- Demonstrates formal understanding of the quick service industry and the core customer.
- Recognizes and solves routine problems.
- Develops knowledge and skills in basic tasks, practices, and procedures within own area.
