What are the responsibilities and job description for the Shift Team Lead position at Burger King?
Shift Team Lead Job Summary
At Burger King, we are seeking a highly motivated and experienced Shift Team Lead to join our team. As a key member of our restaurant operations team, the Shift Team Lead will be responsible for leading the team during assigned shifts to achieve sales, profitability, guest service, and people management goals.
Key Responsibilities:
- Manage cash handling and security procedures
- Conduct regular inventory checks to maintain stock levels
- Collaborate with inventory teams to receive orders
- Foster a positive work environment by motivating and directing team members to deliver exceptional guest experiences
- Develop and provide coaching and feedback to team members to enhance their performance and capabilities
- Model behavior by working diligently to execute shift plans and drive operational results
- Oversee efficient product preparation and sale within established timeframes
- Encourage team members during shifts across various workstations
- Analyze restaurant performance to identify areas for improvement
- Ensure adherence to operational and brand standards
- Perform tasks of team members when required
Essential Qualifications:
- Minimum age requirement: 18 years
- Education: High school diploma or equivalent; preference given to those with a bachelor's degree
- Previous experience in quick-service restaurants (1-2 years)
- Demonstrated understanding of customer service principles
- Availability to work evening, weekend, and holiday shifts
- Ability to work extended or irregular shifts as needed
- Compliance with government regulations, employment laws, food safety, operations policies, and cash handling rules
- Effective communication with management regarding plans, progress, and issues
- Implementation of marketing campaigns
- Participation in company policy, standard, training, and management development initiatives
- Development of assistant managers and manager trainees in leadership and technical skillsWork Environment:
Burger King offers a dynamic work environment that fosters growth and development. Whether you're looking to gain valuable experience or take the next step in your restaurant management career, we have opportunities for friendly and dependable individuals.
At Burger King, we are seeking a highly motivated and experienced Shift Team Lead to join our team. As a key member of our restaurant operations team, the Shift Team Lead will be responsible for leading the team during assigned shifts to achieve sales, profitability, guest service, and people management goals.
Key Responsibilities:
- Manage cash handling and security procedures
- Conduct regular inventory checks to maintain stock levels
- Collaborate with inventory teams to receive orders
- Foster a positive work environment by motivating and directing team members to deliver exceptional guest experiences
- Develop and provide coaching and feedback to team members to enhance their performance and capabilities
- Model behavior by working diligently to execute shift plans and drive operational results
- Oversee efficient product preparation and sale within established timeframes
- Encourage team members during shifts across various workstations
- Analyze restaurant performance to identify areas for improvement
- Ensure adherence to operational and brand standards
- Perform tasks of team members when required
Essential Qualifications:
- Minimum age requirement: 18 years
- Education: High school diploma or equivalent; preference given to those with a bachelor's degree
- Previous experience in quick-service restaurants (1-2 years)
- Demonstrated understanding of customer service principles
- Availability to work evening, weekend, and holiday shifts
- Ability to work extended or irregular shifts as needed
- Compliance with government regulations, employment laws, food safety, operations policies, and cash handling rules
- Effective communication with management regarding plans, progress, and issues
- Implementation of marketing campaigns
- Participation in company policy, standard, training, and management development initiatives
- Development of assistant managers and manager trainees in leadership and technical skillsWork Environment:
Burger King offers a dynamic work environment that fosters growth and development. Whether you're looking to gain valuable experience or take the next step in your restaurant management career, we have opportunities for friendly and dependable individuals.
