What are the responsibilities and job description for the Team Leader position at Burgerfi?
We are seeking positive and enthusiastic people who love to serve! We are seeking a Team Leader to join our team. The Team Leader is a non-exempt management role, overseeing the team, the kitchen, and the front of house, all to ensure a great shift in a clean restaurant!
Non-Negotiables
Operations
· Able to lead and perform the opening/closing procedures for the restaurant
· Ensures the team maintains clean and organized storage areas and follows all receiving procedures
· Manages the cleanliness of the restaurant to exceed Department of Health standards and upholds food quality according to Burgerfi standards
· Takes the necessary steps to ensure that all equipment functions properly in order to provide the team with the tools they need to serve our guests to our high standards
· Secures the restaurant and always ensures the safety and security of the team
· Manages Labor according to current expectations set by the General Manager
· Able to create a daily shift plan for their area (front of house, back of house) to include breaks, scheduled tasks and training/development for new and existing team members
· Ability to adapt quickly when needed with a new plan or course of action to ensure service is not disrupted
· Proactive in all areas of safety and security both inside and outside of the restaurant
· Familiar with Burgerfi policies and proactive in holding team accountable
· Upholds the policy for all vendors visiting the restaurant according to current policies
- Dishes, Changing Fryer Oil, Cash handling, Customer Interactions, etc.
People
· Trains, coaches and guides team members during the shift – ensuring that all communication and tools are being used and followed – in a continuous effort to achieve operational excellence, effective communication and uncommon hospitality every day on every shift
· Manages and cultivates relationships with the team, guests, and vendors
· Manages the team’s appearance and performance
· Able to communicate with other Managers and team members in a professional manner
Guest Experience
· Manages the shift to ensure the lowest possible wait times and amazing hospitality while driving sales, reducing waste and upholding quality standards
· Manages shift labor to ensure proper staff utilization, proper employee breaks and overall labor efficiency during the shift
· Manages and ensures that all cash handling, reconciliation and credit card procedures are followed on the shift to ensure the safe-keeping of our employees and the security of all cash and credit card transactions
· Assists in ensuring compliance with all BURGERFI standards as well as all local, state and federal safety, health, employment and liquor laws
· Understands significance of shift coverage and overtime regulations
· Performs an accurate walk-through of shift in order to setup the next shift/Manager up for success (stocking, entire restaurant cleanliness, exterior grounds)
Must Haves
- Must be dedicated to excellence and hospitality
- Ability to learn quickly in a fast-paced, high volume environment
- Open availability and ability to work a changing schedule including nights, weekends and holidays
- On Time…Perfect Uniform…Positive Attitude
The “Extras”
- Free uniforms
- Paid training
- Opportunities to advance your career
Job Type: Part-time
Pay: From $12.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 10 hour shift
- 8 hour shift
- Evening shift
- Night shift
Work Location: Multiple locations
Salary : $12