What are the responsibilities and job description for the Customer Service Representative/Scheduler position at Burgess Pest Management?
Who We Are
Burgess Companies is a family owned and operated pest management firm that has been in business since 1929. We are a recognized leader in the pest management industry. Our reputation of high quality and innovative services is how we have come to be the premier pest control provider in New England.
If you're looking for a career and not just a job, come and speak with us about this great opportunity.
Job Summary
We are looking for an outgoing, energetic and professional individual, with superior customer service skills to join our rapidly growing company.
Responsibilities and Duties
Responsibilities include acting as a helpful resource for customers via phone and e-mail; responding to customer inquiries in a timely and accurate manner; effectively resolving complex issues; completing data entry and filing; and handling additional administrative duties as needed.
Superior communication, interpersonal and organizational skills; thorough knowledge of Microsoft Office; superior problem solving skills and great attention to detail; and you must be enthusiastic, bright and willing to learn new responsibilities. Ideal candidates are motivated, polished, flexible and looking for an incredible growth opportunity within a fast-paced, collaborative team environment!
Qualifications and Skills
Office Experience - General, Scheduling, Telephone Skills, Typing, Documentation Skills, Meeting Planning, Verbal Communication, Written Communication, Dependability, Attention to Detail, Administrative Writing Skills
Benefits
- Health Insurance
- Dental Insurance
- Life Insurance
- Paid Vacation
- Paid Holidays
- Sick Time
- 401(k)
Job Type: Full-time
Pay: $42,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Work Location: In person
Salary : $42,000 - $55,000
