What are the responsibilities and job description for the Dental Receptionist position at Burke Dental?
Job Overview
We are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks in a fast-paced dental office environment. The Dental Receptionist will play a crucial role in ensuring smooth operations, from scheduling appointments to handling patient inquiries and maintaining accurate records.
Responsibilities
- Greet patients warmly and assist them with check-in and check-out processes.
- Schedule and confirm patient appointments using den scheduling software.
- Review documentation for accuracy, including insurance information and patient records.
- Utilize software for managing patient accounts and dental records.
- Assist with coding procedures using ICD-10 and dental terminology to ensure proper billing.
- Maintain a clean and organized reception area, ensuring all office supplies are stocked.
- Answer phone calls promptly, addressing inquiries or directing calls to appropriate staff members.
- Perform clerical duties such as filing, typing, and data entry as needed.
- Collaborate with dental staff to ensure efficient patient flow and high-quality care.
Requirements
- Previous experience as a receptionist or in an administrative role within a healthcare setting is preferred.
- Proficiency in medical scheduling software; familiarity with is a plus.
- Strong understanding of dental terminology and coding practices, including ICD-10.
- Excellent organizational skills with attention to detail for documentation review.
- Ability to multitask effectively in a busy environment while maintaining professionalism.
- Strong communication skills, both verbal and written, with a friendly demeanor.
- Basic clerical skills including typing proficiency and familiarity with office equipment.
If you are passionate about providing excellent patient care and have the necessary skills to thrive in a dental office setting, we encourage you to apply for this rewarding position as a Dental Receptionist.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Schedule:
- Monday to Friday
Work Location: In person
Salary : $20 - $22