What are the responsibilities and job description for the Universal Banker position at Burke & Herbert Bank?
Universal Banker
CLASSIFICATION
Non-exempt
REPORTS TO
Community Bank Manager
JOB DESCRIPTION
Summary / Objective
Under the direction of bank management, performs a wide variety of duties between the teller line and the customer service desk. This includes opening and closing accounts, performing routine banking transactions, and other duties.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Universal Banker will rotate between the teller line and the customer service desk.
- Universal Bankers provide superior customer service experience, based on all Service Beyond Expectations-Begins With Me pillars.
- Perform routine banking transactions such as deposits, checks, payments, cash orders, coin processing, issuing official checks / money orders, etc.
- Open Consumer and Business Bank Accounts including loans and deposits.
- Assist clients in many aspects of their accounts including, but not limited to, account inquiries, online and mobile products and services, debit cards, account reconciliation, account maintenance, wire transfers, check orders, and overdraft assistance.
- Open and / or assist with CDARS accounts / transactions and IRA accounts / transactions.
- Equitably contributes to the branch attainment of sales and referral products goals by identifying and making referrals.
- Adhere to all policy and procedures of the company. Follows operational procedures including protecting customers, bank assets and bank security.
- Accurately complete information on systems and forms to mitigate exposure while ensuring service delivery and quality.
Other Duties
Education and Experience
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer.
Physical Demands
This position requires manual dexterity, the ability to lift files and opening cabinets. This position requires bending, stooping or standing as necessary.
Travel
Travel may be required for this position.
This position is classified as non-exempt, and as such it is paid on an hourly basis. The pay range for this position is $16.00 - $18.50 per hour, depending on experience.
Other compensation includes overtime paid at one and one-half times the normal hourly rate for any hours worked in excess of 40 in a workweek.
This position is classified as full-time and the benefits package includes health insurance, dental insurance, vision insurance. Employees may select from coverage options which range from employee only to family coverage. Full-time employees receive either Paid Time Off (PTO) or separate paid vacation and paid illness leave accrual. This is in addition to a paid holiday schedule, paid bereavement, and paid parental leave. Benefits also include company paid life insurance and paid long-term disability coverage. Our bank also offers a 401(k) with a company match.
Equal Employment Opportunity / M / F / disability / protected veteran status
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Salary : $16 - $19
