What are the responsibilities and job description for the Leasing Consultant position at Burkely Communities?
Job Description
Looking for a full-time Leasing Consultant for a student based community in the UNC-Greensboro area. The ideal candidate will have experience in sales, be able to work well with a team, and also have strong organizational skills and place customer service as a priority.
Campus Crossing apartments is an award winning community (3 Locations - 2 mile radius). We are looking for an energetic and talented professional for a fast paced workplace.
Examples of Duties and Responsibilities:
Support Highly-Effective Sales and Marketing Program.
- Prepare the day for leasing which includes but is not limited to: ensuring models and vacant readies are in touring condition, the office is presentable and ready for business.
- Professionally greet, qualify, tour and lease apartments to prospective residents.
- Maintain an up-to-date leasing notebook to be used on all tours.
- Maintain accurate and detailed records of traffic by entering applicable information into the computer and maintaining completed guest cards according to company guidelines.
- Follow-up with all prospective traffic via phone, mail and/or e-mail.
- Process all rental applications in a timely and accurate manner (24-48 hours).
- Have a working knowledge of and consistently follow the company’s operating procedures.
- Understand and observe all Fair Housing rules and regulations, in both letter and spirit. Treat all customers with courtesy and respect.
- Accurately prepare all lease and move-in paperwork.
- Inspect apartments before move-in, place move-in gift in apartment (where applicable), ensure keys work and apartment is ready for move-in.
- Review the lease and all lease paperwork with residents before move-in, ensuring all documents are properly signed.
- Generate qualified traffic through outside marketing efforts.
- Maintain knowledge of all competition and assist with completion of market survey.
- Promote Resident Retention and Provide Outstanding Customer Service.
- Assist Community Manager and Assistant Community Manager in distributing lease renewal letters to residents in a timely manner.
- Follow-up with residents concerning their renewal decision until a renewal is signed or a notice is given.
- Plan, promote and attend resident social/renewal functions as directed.
- Accept and generate resident service requests in a timely and accurate manner.
- Apply professionalism and friendliness at all times and with all resident interactions such as: receiving rent payments, expediting service requests, answering inquiries and confronting problem situations.
Job Type: Full-time
Pay: $14.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Life insurance
- Paid time off
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $14 - $17