Clinical Manager

Job Overview

The person in this position will work as part of a collaborative team and be responsible for providing quality treatment services and clinical oversight to programs in West Virginia.

Essential Duties:

• Supports the Sanctuary (trauma informed) model and evaluates the effectiveness of counseling and treatment programs.

• Review and offer modifications to treatment plans and mental health assessments to accommodate client needs.

• Ensure medical necessity is met for billing where applicable.

• Collaborating with the clinical team on program design, development, and implementation.

• Collaborate with other professionals to assess client needs or plan treatments.

• Provide quality assurance reviews every month to ensure our standards meet expectations.

• Ensure that personnel are fully qualified, oriented, trained, credentialed, and motivated to provide competent and compassionate care in keeping with Burlington's emphasis on excellence in service delivery.

• Review assigned staff electronic health system notes, assessments, and treatment plans and sign them as necessary.

• Respond to all emergencies that would necessitate intervention.

• Ensure the development of standard operating policies and procedures and oversight the implementation of those policies and procedures as it pertains to clinical practices.

• Embrace and embody the mission, vision, guiding principles, clinical vision, and goals of BUMFS.

• Provide clinical supervision for all agency licensed and non-licensed clinicians as assigned.

• Other relevant duties as assigned.

• Conducts and provides clinical and nonclinical staff training and skill enhancement opportunities.

Supervisory Responsibilities:

• Supervises assigned staff, including but not limited to Nursing staff, dietary department personnel, and clinical staff.

Qualifications

Education level:

• Masters degree in social work, psychology

• Professional license in the State of WV in applicable field (LICSW, LCSW, Licensed Psychologist)

Experience:

• 3-5 years of experience in a leadership role in a trauma-based treatment facility for youth.

• 3 years of treatment plans, mental health assessments and reviewing mental status exams for billing purposes.

• Two years of experience in supervising staff.

• Experience in using technology for service provision and reporting into an electronic health record.

Core competencies

Required:

• Requires the ability to collect and analyze complex numerical and written data and verbal information to reach logical conclusions.

• Requires the ability to work and cooperate with clients, co-workers, managers, the public and employees at all levels in order to exchange ideas, information, instructions and opinions.

• Requires the ability to work under stress and in emotionally charged situations.

• Requires the ability to defend oneself and clients in mentally/verbally abusive situations through the use of approved mental/verbal de-escalation techniques.

• Requires the ability to work within deadlines.

• Interstate travel up to a 200-mile radius, out-of-state travel on occasion. Overnight stays may be required.

Certifications:

• NA

Licenses:

• Drivers license required

Core Values

The employee will demonstrate the ability to apply, promote, practice, and adhere to the core values of the agency:

• Collaboration- You work with others and stakeholders, function as a team when necessary, bring solutions to common and complex issues and problems, and create a culture where suggestions and teamwork are not only welcomed but expected.

• Respect/Dignity- You value and respect the differences of others. You are respectful of staff, clients, agency property, and the rights of consumers and treat all with dignity and acceptance; you are a welcoming beacon. You complete work promptly and according to standards set by the agency, particularly as it relates to respecting other peoples time and deadlines.

• Empathy- You understand the needs of staff/clients and provide an environment where they can thrive.

• Accountability: You take responsibility for decisions, successes, and failures of programs, results, resources, relationships, and sustainability.

• Trust/ Trustworthiness- You build trust by acting in an honest ethical manner that builds a foundation for relationships. You strive to do the right thing, even when you think no one is looking. You are and operate with honesty, transparency, and a commitment to doing whats best for your clients, customers, teammates, and agency. You maintain ethical principles in all you do.

• Excellence- You are at your best, strive to be a top performer in your field, and maintain adherence to policies, procedures, and program/licensing requirements. You understand we have hard but meaningful work to do for those we serve.

  The job description is intended to describe the general requirements, nature, conditions, and level of work being performed. It is not intended to be construed as inclusive of all responsibilities, duties, and skills required of the position title. The job description is not a contract of employment, nor does it alter the at-will status of the employee/employer relationship.

  I agree I can perform to the best of my ability the functions of the job in the environment described above and can perform within the parameters of the activities, requirements, and demands with or without accommodations; if accommodations are needed, I agree to notify Human Resources to engage in an interactive conversation regarding the accommodations I am seeking.

Qualifications

Education level:

• Masters degree in social work, psychology

• Professional license in the State of WV in applicable field (LICSW, LCSW, Licensed Psychologist)

Experience:

• 3-5 years of experience in a leadership role in a trauma-based treatment facility for youth.

• 3 years of treatment plans, mental health assessments and reviewing mental status exams for billing purposes.

• Two years of experience in supervising staff.

• Experience in using technology for service provision and reporting into an electronic health record.